Skirmish,
I emailed Rob about the Max hilt yesterday and told him it wasn't the size I ordered. He replied today apologizing umpteen times and offered me to either return it and have it reformed to any shape I wanted, or to return it and have it either REMADE again to my specs or to have a totally different knife of similar size made for me.
Given I already have another knifemaker working on what I consider to be the upgraded version of the Super Attack, ie, the Max Attack, I decided to go with what would have been my next build with him anyway:
Just goes to show that there are people with integrity in all walks of life.