- Joined
- Feb 23, 2009
- Messages
- 773
LionSteel warrants that all of our products are free from defects in material and workmanship. If a knife or other product fails to function as it was designed, it should be returned to LionSteel's Warranty Repair Department for examination and evaluation of the problem.
If we determine that there was a defect in materials or workmanship, we will repair or replace it with the same model or one of comparable value at our expense. If LionSteel determines that the problem with a knife was not due to a defect in materials or workmanship, we will assess our ability to repair the knife and provide a quote for those repair services.
If LionSteel is unable to improve the condition of a knife, we will return it with the recommendation it be retired from use.
LionSteel knives are designed and built for use as cutting tools.
Use of our knives for any purpose other than cutting is considered abuse. As with any tools LionSteel knives can wear out. They may also fail to perform if not used or cared for properly. Table test is an abuse of the knife which unconditionally voids the knife's warranty.
All costs associated with shipment to returned product are the responsibility of the customer.
Please allow 2-3 weeks for repair processing.
LionSteel warranty can be activated online.
If we determine that there was a defect in materials or workmanship, we will repair or replace it with the same model or one of comparable value at our expense. If LionSteel determines that the problem with a knife was not due to a defect in materials or workmanship, we will assess our ability to repair the knife and provide a quote for those repair services.
If LionSteel is unable to improve the condition of a knife, we will return it with the recommendation it be retired from use.
LionSteel knives are designed and built for use as cutting tools.
Use of our knives for any purpose other than cutting is considered abuse. As with any tools LionSteel knives can wear out. They may also fail to perform if not used or cared for properly. Table test is an abuse of the knife which unconditionally voids the knife's warranty.
All costs associated with shipment to returned product are the responsibility of the customer.
Please allow 2-3 weeks for repair processing.
LionSteel warranty can be activated online.
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