A pocket knife by Taylor/Schrade I purchased as a gift for my nephew. Ordered on Amazon (and "sold by and shipped from" Amazon in the description). The bolsters on one end had been over tightened on assembly, with the result that it was necessary to push one of the blades fully closed (it was not a situation where it would ever wear in). The tip would end up sticking up in a way that would have led to injury. The paperwork for a previous return was still in the box, including another customer's name address and phone number! Amazon did make it right, but should not have re-sent a return (that had been pointed out as defective) in the first place. I was even more irritated because I had to scramble to get a replacement. Turned out OK, and if he is still interested next birthday I will step him up to a better knife.What was it that you received used and was classified as new/unused?