If customs are to costly/headachy for HI, simply increase the price of customs.
More profit for HI per custom order and a barrier for some not so serious customers.
Some other solutions already talked about here address the same issue.
If this is indeed the real issue then I think there can be many solutions. I wonder what Aunty is thinking about this.
Sorry Karda that you are tired out a bit. I guess nobody knows all the work you do behind the scenes. All we forum people see is your posts here. Any idea how we can help you?:thumbup:
I'm afraid Aleous is right. Increasing the pricing would only increase expectation and problems.
To help? Please be patient and understanding with us. Please realise that we are not like Busse, Spyderco, Kai Corp.....etc.
We do not have unlimited resources. There is just Auntie, Pala and I keeping the cogs greased and turning with help from our actual employees and volunteer moderators, friends and loyal customers. Please understand that Running a business like this is so difficult that it would astound you. I myself am totally in awe of Aunties tenacity in keeping things going. There are very few people that I admire more than that fine lady. Please be gentle with and to her. Please realize that we also have lives outside the business and forum that we must at times give attention to. Sometimes we need to take time for ourselves and may not respond as quickly as you'd like. Sometime we are fallible for we are only human.
......Oh, and buy a doggone T-Shirt to help the kami/bean fund and so that I might use a little of it to possibly have a few of the birghorka t-shirts like on the website made to post for sale.
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