Quite the first post there!
You do realize that BHQ had a BIG sale on an exclusive knife Tuesday, and has been a just a wee bit busy this past week? If you
ever need something resolved in the "NOW" timeframe, pick up a phone and
call them!
Personally, I think your anger/frustration is misplaced. CRKT is the company you should be angry with, they produced the "faulty" knife, not BHQ. Then, BHQ gave you a refund, and told you to keep the knife? And you're still upset?
Really?
What more do you want man??? Please tell me that you're not expecting them to do anything more for you!
And a sidebar if I may? Don't ever trust the lock on a *folding* knife to prevent it from closing at the most inopportune time! Use the knife properly, and you'll be fine.
Use a fixed blade otherwise.
This perceived "problem" of the knife lock being "faulty" is very much a matter of opinion, and plenty of folks think the lock is just fine. There would have been a recall otherwise...
You rebuke the guy like that, and then throw in a passive-aggressive jab at the end of your reply? Classy. Take a look in the mirror.
(The first line in your reply applies.
)