- Joined
- Apr 17, 2017
- Messages
- 290
Has anyone noticed a better (less flawed) product when ordering from the "custom" page?
It matters not if it's custom... They still end up with a fair share of issues. Some may be fine.Has anyone noticed a better (less flawed) product when ordering from the "custom" page?
I've had 5 customs built. 1 was slightly off-centered, 4 were ground un-evenly. 1 was perfect all around.
I have a small sampling of benchmades and im batting 50%. I have a grip and a presidio 2 that are perfect. I have a 940 with side to side play that can not be adjusted out and i had a contego with the same issue. I sent the contego back and it was returned to me with the same problem. I sold the contego. I dont want to send the 940 in because it cost me alot ship the contego and there was no benefit in the end. I agree with the sentiment that benchmade has great designs and when properly executed they are some of my favorite knives. That being said im tired of playing the online lottery. I did ask the online retailer to inspect the knife prior to shipping each time. Its promising to see a bencmade mod on the forum actively responding to people. I hope they can turn their qc around. If they do they will see alot more of my money in the future. Sadly if no changes occur, competition is too stiff to take chances on maybe getting a knife thats worth what you paid.
I’ve got a Bugout with some kind of issue where the Axis pin contacts the tang that causes grinding and a gritty feel. The pivot swings freely when the lock is disengaged, but when using the lock it almost feels like sand is in there. Clean it out and there is a metallic residue.
There’s no clear obvious burr, but the Axis pin has picked up a darkened color around one side that won’t clean off.
Following stumbling on another BF member mentioning the same issue on his Bugout, I’ll be sending this in for a fix. Though that same member had to send it in twice for it to be corrected.
I don’t have this issue on my Mini CR or Mini Grip, but wondering how often this comes up for others and what their experience has been like with warranty requests.
Interesting idea... but too late. Should arrive at your shop tomorrow!Is your blade magnetized? Try testing this with a paper clip.
Didn't you look at it in the store?I live up the road from the factory and always stop in to look or buy knives. The other day I picked up an Osborne 940 and it is the first Benchmade I'm not extremely happy with. I ended up taking it apart and fixing the issues myself because I didn't want to drive back to Oregon City that night. The blade was almost rubbing in the scale and the brass bushings weren't square at all so and no lube at all. I have it fixed up now but man its hard to want to keep buying knives from them with the QC issues. I love Benchmade but this thing wasn't even close to perfect out of the box
Nope, it was my bad on that part. They were super busy and the guy didn't offer so I just left without opening it. In hindsight I should have opened it but oh well, I fixed it up and its good nowDidn't you look at it in the store?
I’ve got a Bugout with some kind of issue where the Axis pin contacts the tang that causes grinding and a gritty feel. The pivot swings freely when the lock is disengaged, but when using the lock it almost feels like sand is in there. Clean it out and there is a metallic residue.
There’s no clear obvious burr, but the Axis pin has picked up a darkened color around one side that won’t clean off.
Following stumbling on another BF member mentioning the same issue on his Bugout, I’ll be sending this in for a fix. Though that same member had to send it in twice for it to be corrected.
I don’t have this issue on my Mini CR or Mini Grip, but wondering how often this comes up for others and what their experience has been like with warranty requests.
Thanks for all the input guys. The pocket clip is fixed now. I had to take it off the handle and bend it with pliers. I was careful not to damage the finish though.
As for the spacing between the clip and handle; it wasn't even touching. The only part of the pocket clip that was making contact was where the screws went through.
Just to be clear, I'm not complaining about price, Just Quality Control. I understand that titanium isnt cheap. I also understand that 20CV blade steel isn't cheap. Plus the stonewashing and anodized bronze handle, on top of that you're supporting a U.S. workforce. That I understand. It's the fact that these are leaving the factory in this condition. Just blows my mind.
Now, if this knife would have been $350 Dollars I would be singing a different tune.
The milled clips are always set with a gap between scale because it’s not springy and more ridgedWell I have 500 bucks saved up for my next midtech purchase,and it will be a Olamic Wayfarer 247. I haven't had any issues with my Benchmades, but these are all older models, I really like my latest purchase of the 710, bought when they decided to discontinue it.
I broke my Benchmade dry spell with a hollow grind Grip because they are disco’d. Here’s the skinny on my bought sight unseen brand-new Grip:
If I was a collector and not a user, I’d be PISSED. This is handily the worst QC of any KNIFE, let alone Benchmade, that I’ve ever purchased in the last 25 years.