you simply have the mannerisms of others who have come here with no good will , I only pointed out that you would have had a much better experience with HI had you gotten in touch with yangdu or karda first, and you pretty much said you did not bother until after posting here, unless I misunderstand.
Yes I am very defensive of HI, having dealt with many people who are jealous of its success and reputation, who attempt to dismantle that good faith, so yes I definitely reacted defensively, but cul helped you proper, and followed the right path.
and david merely points out facts to help you understand our position, and why we all feel a bit of attachment to the company, our experiences have all been so overwhelmingly positive, it is just difficult to believe you had such a poor one. Not saying you did not, just pointing out why I feel the way I feel.
and sharing with us here that you went with another company has no purpose, you have the right to say it, as we have the right to question its voracity and placement. I just think of all the customers I have seen come and go here, even when they mention they went with something else( as most people here own knives from many places); they rarely if ever comment about the superior service of a rival company, and make sure to mention they are also from nepal?? it just seems like it is laced with ulterior motives, but I am a naturally paranoid person.-- again not accusation, just explaining where my conclusions came from , and why I suspected a negative intent, not saying I was correct.