- Joined
- Feb 5, 1999
- Messages
- 1,068
So let me get this straight, if anyone (in this case me) voices a bad experience about someone you like regardless of it's merit, you'll "ignore" them? Wow that's so nice!
No, he's putting you on ignore because you lambasted a vendor when the shipper is the problem.Pop's offered to send the order again if you hadn't received it. He's tracking the order and tells you all the info he has. Yeah, he could have provided you with a tracking number, but didn't. But none of that is good enough for you. It's been shipped, when he said he would.
Since you clearly feel that you are the aggrieved party in that a vendor took your money and shipped your order as he said he would, how would you personally have handled this if you were the vendor? You take and ship an order per your word on it, then it fails to arrive. Then you receive a letter of disappointment that the shipper has not delivered yet. Then the customer starts a thread about what a poor businessman you are because a shipper hasn't delivered yet.
How would you handle that, reading about what a bad business you have because a shipper hasn't delivered? How do you think others will respond to the customer bad mouthing your business rep due to something beyond your control?
I did some work for a guy on a chef's knife project. I finished and shipped it. It took USPS 2 weeks to deliver it 180 miles away. In the meantime, he figures it's lost in space somewhere ot that I'm trying to cheat him, and has me refund his card. I start an insurance claim and, lo and behold, it gets delivered. It took over a week to get him to pay me for the item. He was mad because I was such a poor businessman that the shipper lost the package. I can't apologize for someone else's lack of performance, only my own. I did as I said I would. He paid me when I threatened to make the drive and see him personally.
So, here you are, defending yourself and your whining, because you weren't patient enough to let shipping work itself out. Did Pops ship when he committed to? If so, you have no gripe with him. Yet gripe you do.
I won't put you on ignore. It's more entertaining to watch you self destruct and destroy the reputation you hoped to build. And as I have said for quite some time, not only is the customer not always right, some just aren't worth having.
Gene