I have to second thatBrian,
You have a lot of customers waiting patiently for an update, everyone has mostly been polity and supportive of your situation.
My biggest issue is not the fact that the knives, that everyone has already paid for, are late (sh1t happens), what pees me off is that you have committed to provide an update to all your customers every 2 weeks and can't even keep to this simple commitment.
I find this extremely distasteful and unacceptable.
Furthermore, posting an update like "there is no update" is also not good enough.
Surely you can give us the estimated completion time that is given to you by BRK, or what the issues are causing any further delays.
I look forward to your urgent update!
We could start a thread on their page asking questions about production process, times, and deadlines. if this is brought into the eyes of the public and people can see that they are not keeping their commitments. that can be a motivator for a company to speed up their processes, no company wants a bad public image.