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Discussion in 'Survive! Knives' started by Silver Needle, Dec 15, 2015.

  1. Clip.

    Clip. Gold Member Gold Member

    375
    Jul 25, 2012
    You're really gunning for a Christmas miracle!
     
  2. ncrockclimb

    ncrockclimb

    Nov 20, 2014
    On 10/5 Ellie said "We have all of the GSO-4.7 Starter orders built and Guy will be sharpening those over the next few days. The remaining GSO-4.7 preorders will be getting worked on through next week. "

    LOL! So, "next week" means 2.5 months...
     
    Last edited: Dec 22, 2016
  3. SURVIVE! Ellie

    SURVIVE! Ellie

    Apr 21, 2014
    I don't know that we will have ALL of the GSO-2.7 Presales out by the end of the year but we are doing everything we can to get as many out as possible.

    This was the last presale order. The last preorder went out some time ago. There were about half as many presale orders than there were preorders, so we have actually improved efficiency quite a bit when you consider how long it took to get through presales vs getting through the preorders.


    This was a huge win for us because of how much unexpected work there was to get these to the fit and finish standard we wanted. There are still a few more GSO-4.7 orders to be fulfilled from more recent orders, but they should go much more smoothly due to the new systems that we have put into place. It isn't an overnight change, but we are improving.
     
  4. Fancier

    Fancier

    Jul 1, 2012
    Excuse me, but I'll just quote myself here from the 4.7 thread a few days back.
    Nobody told me I was wrong the last time this exact issue came up. :)

    That post was from December 14th, 2016, and I interpret Ellie's comment to mean that my last couple of orders for 4.7 2nds are getting close to shipping. :thumbup:
     
  5. Hale Storm

    Hale Storm Kydex Whisperer Gold Member

    Sep 18, 2013
    I appreciate your optimism and enthusiasm but it looks like the S!K team is still doing what they have always done. Make a statement about a shipping date, and then of course, miss it.

    Keep in mind that my 2.7 was a pre-sale and was stated in the sales thread to be "a couple months". That was in July. I called on November 7th and was told "a couple weeks".

    I'll ask again, when do misleading ship dates just become an outright lie? There is no reasonable explanation anymore that can be put forth about not having accurate ship times. Those days have long since passed.

    I'm sure the S!K team sits back and has a chuckle every time I post my frustrations with being lied to over and over again. After all, I'm just one customer and don't matter. I'd geuss my knife might even be sitting there on a shelf somewhere and they're waiting for me to cancel my order.

    I can't think of a time I was ever treated so badly as a customer. As much as I don't want to, I'm thinking of just selling off my S!K's and moving on. The whole ordeal has left me stressed and disappointed. It's hard to enjoy them and even becoming harder to enjoy the experience of the knives I own in general. THANKS S!K!

    I guess I should go ahead and order the other Lionsteel models I've had my eye on. The last one I ordered is a beauty with premium steel, premium fit and finish, and was delivered in 6 DAYS for quite a bit less than an S!K.
     
  6. hunterjrg

    hunterjrg Gold Member Gold Member

    Feb 4, 2012
    I feel your your pain. I've been frustrated trying to get some S! Knives myself. Not as bad as your case though. The 2.7 is a sweet little knife. Hold in there it will come. I've thought several times to cancel my two orders. 3.5 and a 4.5. I probably won't see the 4.5 for two more years!!
     
  7. Fancier

    Fancier

    Jul 1, 2012
    Hale, that has been my solution, there are plenty of great knives out there and I've been buying them to fill the hole where a Survive product ought to be.
    I figure if I ever really do end up with too many knives I can always sell some (although I rarely do).
    In the worst case I can step away from the knife hobby for a while because there are lots of other things I could be spending my time on.
    For instance, right now I could be cooking our Christmas meal. :) Merry Christmas Everyone!
     
  8. Revolverrodger

    Revolverrodger KnifeMaker / Craftsman / Service Provider Knifemaker / Craftsman / Service Provider

    Jul 23, 2007
    Wow alot if drama here...
    If it affects you that much sell them and find a brand better suited for you
     
  9. MarthaStewart

    MarthaStewart

    24
    Mar 18, 2016
    Back off RR, HS has a legitimate issue with S!K's business practices and lack of integrity, and he is not alone in that regard. I contacted S!K more than once to voice my displeasure with the missed timelines and was brushed off by Jordyn, and in turn by S!K since she is their representative.

    I asked for a refund and was told that it was coming, but never heard anything beyond that, even after asking for status updates on more than one occasion. The latest promise for delivery of my orders was that they both would ship before the end of the year. Seeing as how there are only 5-6 days left in the year, I'm not holding my breath.

    Let us not forget that the very same advertisement for the 2.7's also included the 4.1's with the same exact delivery time frame. Care to take a guess as to how many customers of those knives have been affected? My conservative guess would be 400, or 200 of each knife model. The 2.7 was listed at $136/ea and the 4.1 at $217/ea for a grand total of $74,289 USD. That may not seem like a lot of money to you, but to others it is an investment into a tool that could be or will be used for that persons livelihood and not just a hobby.

    I agree with HS, I have never been treated so poorly as a customer by any other business, ever! But then again, I have never knowingly done business with a company that was founded by a felon (who committed his crimes with a weapon, btw) and/or was bankrolled by his customers with an interest free investment that was not disclosed prior to the transaction (which was done because the felon in question couldnt secure a business loan due to the felony convictions).

    Just because someone doesn't share your blind love of everything S!K does not warrant a response from you, we are all very well aware of how fond you are of the S!K "koolaid". Some men, you just can't reach.

    Btw, I will gladly take a warning or whatever from the mods if any statement I have made in this post is deemed to be offensive or personal in nature.
     
    Last edited: Dec 26, 2016
  10. trevitrace

    trevitrace Gold Member Gold Member

    Jul 21, 2013
    I'm still very much rooting for them.

    November was to be the month to move through a large volume of (...) sales/orders but was met with ill-fitting 4.7 components. The 4.7's are all but completely finished so we should expect the timeline to now catch up to the projected dates?
     
  11. grogimus

    grogimus

    Apr 27, 2012
    Plenty of places to talk smack or good stuff about S!K, it'd be nice to keep that kinda stuff where it belongs. Just my $.02.
     
  12. Nateand101

    Nateand101

    108
    Dec 14, 2013
    I'm with you grogimus. I have no issue with voicing concerns, but there are threads for it. Putting it in every thread is starting to get old.
     
  13. Karoi

    Karoi Unobtanium Member

    844
    Sep 7, 2014
    Those words are usually written by mods.


    Well said grogimus!
     
  14. dogboye

    dogboye Gold Member Gold Member

    Nov 23, 1999
    While I have been as frustrated as you, Hale, i have come to treat S!K's ship dates just like Busse's "two weeks." Whether they intend it to be or not, that is about how useful S!K's ship dates are. They would be better off if they just adopted that attitude, and not try to actually estimate dates. Heck, if you call Busse and ask them about ship dates, they'll tell you something other than "two weeks." And they're almost invariably wrong.

    S!K might want to use a different time frame, so's not to infringe on Busse's answer and invite Jerry's ire. 😉 But still, it would probably be healthier for S!K's business. Because they certainly aren't going to hit the dates they advertise. Not anytime soon.
     
  15. dogboye

    dogboye Gold Member Gold Member

    Nov 23, 1999
    First I've heard of this! Strong words from someone who's only got 22 posts. Am shocked you're the only one who knew this.
     
  16. grogimus

    grogimus

    Apr 27, 2012
    Was the felony a judicious head-thumping to somebody spreading lies about his company? Good for him. Where can I fund his bail money? I drank the Kool-Aid, it's delicious. These knives are the best production cutting tools on the market. Again, there is a place to bitch about Survive!.. this isn't it.
     
    Last edited: Dec 26, 2016
  17. Casinostocks

    Casinostocks Factotum Gold Member

    Mar 20, 2016
    What was said by M.S. poster was utterly heinous and malicious which was intended to cause max character harm. If some people truly believe that grave errors of judgement made by someone while in late teens are tantamount to irredeemable and irremediable qualities later on in life no matter what their efforts, even when that person has already paid the for the consequences of his earlier crimes (which have been accepted by both the justice system and the victim), then those people ought to take a very deep look into their own souls and absolves themselves from any forgiveness by the Society when they or one of their own loved ones sees no other path but a perilous one in times of despair and unguided needs.

    Shame on that poster for insinuating that the S!K owner is a purposeful career criminal by intent and design. I have much gripe about the way which this Co has conducted business which I have expressed both privately and publicly all the while cancelling my own preorders and trimming down my own Survive! roster to a couple of units in favor of some other makes and makers, but I am absolutely disgusted by these nefarious actors who show up once in a while to pontificate out of their shear pomposity.

    Here is a couple of solutions: cancel your preorders and get refunded if you are in any way, shape or form dissatisfied / disillusioned by the Survive! business practice or if you want out of your current Survive! knives, you can float them on the Big Auction Site where most people are getting good to great returns on their original "investments" even for their used S!ks. This does not give Survive! a free pass to mistreat its customers but you have to think that there is a very good reason as to why these knives are fetching a premium over MSRP. Hype and limited availability with a tight supply curve are certainly players into that equation, but so is the FACT that this Co in its limited wisdom had consistently under priced and undercut itself! Now if they fail to refund based on refund requests (I do understand that the process had been lengthened as compared to when i was refunded), then come back to report and I will then write a real piece to lambast them just like this post is meant to lambast that irresponsible poster MarthaStewart.
     
  18. Silver Needle

    Silver Needle

    Jul 14, 2014
    As much as I'd like to see it drop off of page 1, I'll put my thoughts in the concerns thread. Maybe we could continue this conversation there.
     
  19. Casinostocks

    Casinostocks Factotum Gold Member

    Mar 20, 2016
    ^^ squeeze me! Who are you again and what's your claim to fame chief? :D
     
  20. grogimus

    grogimus

    Apr 27, 2012
    Haha. Casino.. you don't get to drop celebrity bombs and run away like that. Stick around!
     

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