Knife Outlet - The Ugly

Feedback: +0 / =0 / -0
Joined
Sep 8, 2000
Messages
85
With the exception of PVK&T (pvkinfe.com), I have posted very few derogatory remarks. However, in this istance, I feel compelled to comment on "Knife-Outlet". There prices are average, I am not quite sure what your "saving up to 60%" on, unless their comparing MSRP. My complaint or displeasure speaks to their Customer Service. "Fred", a man of few words, is quite the rude dude. I've attepted a few transactions with this guy, asking for a decent quote on a knife, et. He offers absolutely NO latitude, but a considerable amount of attitude. They must be rolling in the $$$ to deal with potential customers this way. I spend quite a bit of $$$ pesos, pursuing my "tactical folder" hobbie, theres a few "good men" who can attest to this (Bob and Roger). "Fred" just lost himself a paying customer. I don't want attitude, I want a good/fair deal on a knife. C-YA Fred...
frown.gif


------------------
"The conviction of the justification of using even the most brutal weapons is always dependent on the presence of a fanatical belief in the necessity of victory"
 
I've dealt with Fred on several occassions. He's never been anything other than friendly, professional, and prompt. On one occassion, I was in dire need of a knife (OK, I just wanted it badly), so he took my phone order, immediately boxed up the knife, and gave it to the UPS driver who had shown up while I was still on the phone with Fred. That's service. As for his prices, I've found them to be very good - at least as good as other dealers who offer the same level of service that Knife Outlet does.

------------------
Kelly
My Custom Knife Collection
AKTI Member #A000289

Deo Vindice
 
I have bought from Knife Outlet with no problems. Maybe Fred was having a bad day? I
can only say I've had good experiences with Fred and Knife Outlet.
 
Wait, you asked for a "decent quote on a knife".??
So you tried to "dicker" and Fred said no...

Whats wrong with that? Freds price is Freds price. You get what you pay for...service/selection/stock doesnt alwys guarantee the best price I am afraid, but it may be the best deal.
 
do you have an actual complaint? or are you just feeling like picking on Fred? It is HIS business...he can charge WHATEVER he wants to...if you dont like it shop somewhere else, but dont stick it on here for us to see cause we like Fred........OK?

------------------
http://www.mayoknives.com


 
Got my Al Mar SERE2000 from Fred. No problems what-so-ever. Knife was great...shipped in a timely manner. I would do business again. No beef here.

------------------
~Greg Mete~
Kodiak Alaska
 
Maybe Fred was just giving what he got...

TA
rolleyes.gif


[This message has been edited by Jake Evans (edited 09-19-2000).]
 
No actuall complaint on my end, but I agree Fred can be a bit, shall we say, terse. I wrote in and asked about a price. "I can, but I won't". Cool with me, but I would have worded it a bit better. I can see his point, but it doesn't seem like that makes the guy a bad vendor, just a bit rough on the people skills.
 
Wow, guess I must be an anomaly. I am sure Fred can and no doubt, will charge what he cares to charge, as stated a few posts ago ... "it's his business". I was simply speaking to the nature of the way I was treated recently. Was not trying to rip the dude off, simply ask for a few quotes, made a few offers. Met with a very similiar "I can, but I won't". Whatever!!! I guess thats my point. You all have a ball, but I prefer to be dealt with like a paying customer, not an acquaintance trying to bum a few nights on the couch!!! Hell, I just call 'em as I see 'em. My opinion, my little piece of my First Amendment right. You folks got personal and defensive, then in the last post agreed. What gives? Must be Monday??? I apologize if I hurt Freds feelings by expressing my huble opinion....
smile.gif


------------------
"The conviction of the justification of using even the most brutal weapons is always dependent on the presence of a fanatical belief in the necessity of victory"
 
This will require an IQ of at least 90 ... Ever hear of negitive reinforcement? The spin? Fred just got some of the best feedback of his career, based on a few crappy dealings with me? Kodos!!!
cool.gif


------------------
"The conviction of the justification of using even the most brutal weapons is always dependent on the presence of a fanatical belief in the necessity of victory"
 
Ok, just finished checking profiles, impressive, dedicated group of 100% USDA Choice knife nuts. Good to meet you. Perhaps another chance is in order, spent much of my allowance, so may be a few. But, I won't write the guy off completely. And I sincerly apologize for any offense.
DD
cool.gif


------------------
"The conviction of the justification of using even the most brutal weapons is always dependent on the presence of a fanatical belief in the necessity of victory"
 
I once had a problem with Fred and I don't feel it was ever resolved satisfactorily but it wasn't something that belonged in the GB&U. Fred has a good reputation, great prices, and good service. IMO, complaints in the GB&U should be aimed at people who are ripping off other people, or providing poor service (like not delivering the goods), not for complaining about personality conflicts. If the complaint is that Fred won't haggle over prices, I don't see that as much of a complaint. All you have to do is check around to see that his prices are some of the lowest around. So I can see that Fred might get annoyed when someone wants to haggle to get an even lower price. If you don't like Fred's prices, surf over to another store, but don't turn it into a personality vendetta on the GB&U.

Using my freedom of speech,


------------------
Hoodoo

Why dost thou whet thy knife so earnestly?

The Merchant of Venice, Act IV. Scene I.
 
Dirty Dave,
Stay with me on this... Stop, relax, take a few deep breaths. I know you are anxious to get your number of posts up. It is natural because the perception is that the greater the number of posts one has, the more respect they are accorded. This is not at all true. By your cross posting and posting about stuff like this thread, you are burning up good will at a rapid rate. I was advised to lurk more than post when I started here, and it was good advice. Of course it is your privelege to post as much as you want about anything that you want. Please remember that reputations last a long time around here and they can be hard to change once formed.
My comments are meant as gentle advice from one knife knut to another. Please take them as such.
David (Born in San Jose, CA)

------------------
AKTI# A000150
NC Custom Knifemakers Guild member
NC Knife Knuts member
 
Dave ... maybe the prudent way to approach most anything new is to sit back and observe for a little while. This has already been done. As far as the number of posts = validity??? Some projection there. I post because I can. I tend to think seniority on the forum speaks more to validity then actual number of posts. In the big picture, neither really mean anything alone. The number of posts does not, in itself, validate nor invalidate a persons opinion. This is a bizarre phenomenon. It would seem as though once a man is deemed "good to do business with", at least here, he can then do no wrong. I've already learned this from another vendor with a similar reputation. I've seen "good dealers, go bad", first hand. Because they have a better batting average then most or our appear "bigger" then most, they become Tefelon coated. And behave accordingly. Because I express my opinion, on forum I was instructed to keep such posts narrowed to, it becomes a Blitzkrieg. Again , I am speaking about a few poor, dealngs. Is the impression I give, that of a person who shoots from the hip, or "targets" vendors at random and slings mud, just to be controversial? I think if you really did your homework you would find almost all of my posts, with the exception one or two, have been positive, informative and recommended very forthright, honest, friendly, competitive, AAA vendors. Thus the reason for "cross posting",*spreading the good word*, something I've also been blasted for, except these postings were honest, positive and needed to be read throughout the forum. I don't do this any longer at the request a you folks. Hot and Cold, I would not have taken the time to post my opinion If I didn't think it was of value to some-one. Your right, I think I like the bleachers far better then the arena. Count me out for awhile. I'll just keep my opinions to myself, however I am sure there are more then 5 or 6 members on this site?
confused.gif


------------------
"The conviction of the justification of using even the most brutal weapons is always dependent on the presence of a fanatical belief in the necessity of victory"
 
I am new to posting. Not new to site. Been on the fringes for several months now. Decided this would be my first because Dirty-Dave seems to be taking a beating. Not having any dealings with Fred @ knife center, I am reluctant to take a side. Sounds like Dave is using the forum appropriately. Nothing in the contract I just read baring a mans view or voicing dismay with a transaction. The veiled threat of a bad reputation that's hard to shake, seems would work both ways. I have followed some of Dave's leads and struck gold. One should be a little more hesitant to judge a man based on lack of tact. I think DD's postings may be earnest in nature, tact ... he still needs a little refinement. Hope I didn't stick my foot in my mouth, I enjoy reading the postings. wanted to say a few words in defense of DD, not jump in his boat.

------------------
Dis-interested, third party. The beauty of anonymity!!!
 
with no maliciousness aimed at anyone-
actually this forum is for those who rip people off, lie, cheat,reneg, etc. on the bad side, and for those who are solid and go the extra mile on the good side.
Not just because I dont like someone's personality or because he chooses to charge full retail or whatever. That is his choice as it is mine where to shop.

------------------
Dave (Phil.4:13)
I Can Do All Things Through Him Who Strengthens Me
 
I generally buy according to availability and price, and usually compare several select internet dealers before making a buying decision. Knife Outlet gets more than their share of my business on that basis.The only glitch happened long ago, and was handled very courteously by Fred. I don't try to "haggle" with him any more than I would try it at WalMart.He has a price, and I can pay it or go elsewhere.Side Note: often, Knife Outlet will have items that no one else seems to have, and still a good price!

------------------
AKTI Member #A000934
"Always just one knife short of perfection!"
 
Back
Top