- Joined
- Apr 12, 2017
- Messages
- 767
I've been really eyeing a Koenig Arius lately. I usually like plain jane ti models, but the Storm Trooper white hand with DLC blade has caught my eye for some reason. Probably a little cheesy, but I have a lot of plain ti, so I might go for it. The blade is a little thicker than I usually prefer, but the hallow grind probably makes it pretty useable.
They offer a "lifetime warranty" but I've had a hard time finding the specifics on it. I sent them an email asking a lot of specifics on it. I rarely have to use warranty service, and I've only done a single blade replacement that I can remember, but I like having the peace of mind, especially at this price. I just sent my email this morning, but I would expect it to take them a little longer to get back due to the holidays.
Anyways, anybody had any experience with their customer service/warranty? Feel free to chime in on experiences with their products as well. I would expect a lot of people to talk about great fit and finish and so forth, but I'd be more interested in performance and usability I guess. Thanks in advance!
They offer a "lifetime warranty" but I've had a hard time finding the specifics on it. I sent them an email asking a lot of specifics on it. I rarely have to use warranty service, and I've only done a single blade replacement that I can remember, but I like having the peace of mind, especially at this price. I just sent my email this morning, but I would expect it to take them a little longer to get back due to the holidays.
Anyways, anybody had any experience with their customer service/warranty? Feel free to chime in on experiences with their products as well. I would expect a lot of people to talk about great fit and finish and so forth, but I'd be more interested in performance and usability I guess. Thanks in advance!