When was that Paul? (your experience with TUS) I guess it’s been 4-5 years since I’ve order stencils.
I just checked the emails and it was September-October 2017, with 24 emails back and forth to get what I was asking. They were definitely nice folks, but the main problem was that the person(s) I worked with never really answered any of the questioned which I continued to ask to possibly help make it easier for them to get the smaller size I wanted. The lines were thin in the font I wanted for the size I wanted it in which was basically the main issue we were trying to work through, but the issue I had was that they never addressed any of my questions or comments, just sent a new proof that and didn't address what I asked for so I'd have to say it all again, which happened a few times and made it kinda awkward and felt like I was just wasting their time, especially since I was only ordering one or two sheets. I just think the entire process would've been much easier and faster if they addressed my questions and comments the first time.
Here is a picture of a printed cut out from the proof which TUS sent me (to see if I was happy with the size) and the resulting etch from the stencil, which is the same as the proof (this is scrap blade):
(It should also be noted that the images of the font I sent them in all the different sizes to make sure this wouldn't happen were nowhere near that bad, the quality drop only happened after they processed the images I sent them)
Here is an etch from the stencil I got from IMG, same exact size and font as the TUS stencils, which Patricia actually went in and edited herself to make sure the script flowed smoothly and looked clean:

The "P" on the etch above from IMG is also cleaner than it looks in that picture, the light is just hitting the inside corner in a weird way making it look more "pixelated" than it is. FWIW, these two are 3/4" wide for my larger knives such as kitchen, camp, etc, so these are obviously blown up much larger than they are in real life. I also got some in 5/8" wide for medium to small knives which aren't shown.
ETA: I think another thing that may have also caused some issue with my experience with TUS is that I was speaking to a "middle man" who had to relay the info to the graphic designer, whereas Patricia from IMG is the graphic designer and the person I was actually dealing with.
~Paul
My Youtube Channel
... (Just some older videos of some knives I've made in the past)