The "Starter Program" began in 2015. Although S!K stated they did not guarantee by any date, they estimated that they would have all the "starter Program" orders out within 12 months. That did not happen. At the same time they were selling old spec 5.0, 4.1 and 3.5. S!K stated in writing that these should ship in 1 to 2 months. Mine took 4 months, and others took a lot longer.
March 2015 to September 2017 is years, not 18 months...
Chiral, you are a guy with a great rep. However, the trouble started before 2016. My 4.1 order of two arrived months late with no explanation or communication - many months before 2016. The 3.5 second was the next ride - months late with no communication.
Nice knives, especially for the price, but not worth the drama and broken promises.
Because no knife matters to me above all other things. Just not a fan boy.
This thread belongs in the GB&U.
Guys, I have to apologize to you, my mind has been stuck on the Starters and this new generation of models shipping out, and how the 5.1 only took ~6 months from cutting (which didn't take place until after the starter-campaign ended in May '16) while the 4.7 took
substantially longer. But you are 100% correct, there were really bad estimates on the previous generation of knives
long before the Starter campaign.
I didn't place any orders with S!K between May '14 and late April 2015. The 2014 order was for 2 SK-4's and both of those shipped out
4 days after I bought them, the only time I paid for something "in stock" with S!K. But I dug back and found a thread where I posted regarding the Necker II:
https://www.bladeforums.com/threads...atch-of-knives-to-ship.1218438/#post-13986568
I placed my pre-order for a couple NeckerII's in October 2013 after they sent out the notice. Here is a copy of that notice (hopefully you can access it if curious):
http://us7.campaign-archive1.com/?u=eadc85765dd1915442d1d6274&id=ebfcfd6f4b&e=9c73721b00
They mention
"We are expecting these to finish production early January!" Again, that was October. I knew that it was extremely unlikely that I'd be seeing my NII's that fast, and indeed they did not show up until September of that year
I had totally forgotten about those. So if you like, you can knock their bad estimates back even into 2013.
Still, they always finished, always shipped the knives, and I have always been pleased with the quality. There was no way that they could have gotten ALL the Starter orders manufactured and shipped within 12 months - not even a full-scale, fully-staffed manufacturing facility could accomplish that, that was never going to happen. They always have more on their plate than they can competently handle in a timely manner, esp. when they can't take out loans the way a normal company might, and that is part of why it is such good news that they have finally linked up with a manufacturer to produce their stuff in the SK-line!
I am a more patient individual than many, I suppose, but that is perhaps why the S!K subforum even exists - there are folk interested enough in the product that they DO pay in advance and wait, and indeed very few of them seem to be online at all or at least not on BF *shrug* But for those hoping for a quicker build, I completely agree that it is not worth the wait and not worth the overly optimistic production estimates. Again, a lot of the folks here on the subforum just ignore those altogether. We are confident in the quality of tool that we are getting for the price and are content to wait. Folk who feel like they were tricked into buying by the unrealistic time-frame have a legitimate gripe, and that is what GB&U is for (which is not where this thread is right now). What bothers me is the folk looking for a refund who find that their requests are stuck in-line with the other various messages that the S!K staff (Jordyn and Ellie) are fielding and so do not get the prompt response that they deserve
That is very troubling and I wish S!K would find a way to correct that.
Do we know if the OP got his refund yet? But again, my initial reply to the OP was simply a statement letting him know about a factor that may contribute to him not being able to get a reply
at this time - it was not meant to excuse past , future, or even
present delays of communication, only to provide him with information.
So again, here is me hoping that the OP gets his issue resolved so that he can move on, that S!K gets the 4.1 orders completed and out the door (including my two), that the 3.5's don't cause them nearly as much hassle as the 4.7s did, that the SK-line is able to draw off some of the pressure and help the company recover, and that all those with a beef find solace