Protech customer service is amazing!

N4SIR

N4SIR

Joined
Feb 22, 2008
Messages
1,504
So i love my Protech TR-3 swat.. its my go to EDC .. i must have opened about 50 bags of soils with it and somewhere along the line the knife opening mechanism started slowing and then not opening at all

So i went to the website and filled out a warranty form mailed my knife in and
LESS THAN A WEEK LATER i was mailed a BRAND NEW TR-3 swat!!!


you get what you pay for !!! USA made and amazing customer service!!

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That’s awesome! Customer Service is so important, and sharing these experiences makes others that much more likely to buy. This story alone will lead to multiple sales for Protech, I would imagine.
 
An amazing company - I had a few questions about the first Pro-Tech I picked up several years ago and it was Dave that responded and politely helped me out. They're one of those brands that I could be perfectly content owning exclusively, but this hobby encourages a little promiscuity haha.
 
ArchVV said:
An amazing company - I had a few questions about the first Pro-Tech I picked up several years ago and it was Dave that responded and politely helped me out. They're one of those brands that I could be perfectly content owning exclusively, but this hobby encourages a little promiscuity haha.
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Haha yes it does.. I love my zt's BM"s protech Spyderco microtech.. too many
 
Tell Pro-Tech I want an orange Malibu!
 
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