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Refund status

Discussion in 'Survive! Knives' started by argyle1812, Sep 19, 2017.

  1. Organic556

    Organic556 Gold Member Gold Member

    966
    Aug 30, 2015
    Received a response from jordyn Tuesday. She stated that she would notify Ellie that I wanted to cancel my order. Also that she would notify her to issue a refund. Jordyn said the order was placed recent enough that it should go back onto my card. Then said she would notify me when the refund has been issued .
     
    argyle1812 likes this.
  2. gonebad395

    gonebad395 Ironworker!

    May 19, 2015
    .
    Any new news? Seeing if refunds are comming out now ?
     
  3. argyle1812

    argyle1812 Gold Member Gold Member

    522
    Mar 6, 2016
    Nothing yet.
     
  4. gonebad395

    gonebad395 Ironworker!

    May 19, 2015
    Right on man just wondering
     
  5. cold one

    cold one Gold Member Gold Member

    812
    Jul 23, 2009
    Nothing yet either, I'm figuring tomorrow, start of a new week.

    DAY 6
     
  6. Organic556

    Organic556 Gold Member Gold Member

    966
    Aug 30, 2015
    Nothing yet here either .
     
  7. craytab

    craytab Gold Member Gold Member

    Jan 26, 2012
    If they have your money on hand how long should it take to return it to you when they can't deliver?

    It should not take days, weeks, or months.
     
    ivan51, gonebad395 and Organic556 like this.
  8. squarebox86

    squarebox86

    184
    Feb 6, 2014
    From my experience, I made my requested a refund on 12 July. Got a acknowledgement on the 14 July. Received my refund on the 27 July.

    Prove:
    [​IMG]
    [​IMG]
     
  9. zakjak221

    zakjak221

    Apr 3, 2010
    I requested a refund on Sept 5th from Jordyn (after 120 days)...She said she would turn it over to Ellie.
    I've heard nothing from Ellie in the past 20 days!
    This is how Survive treats they're customers...
     
    Organic556 likes this.
  10. argyle1812

    argyle1812 Gold Member Gold Member

    522
    Mar 6, 2016
    Ellie said the refunds should be done by this Friday so well see I guess.
     
    Organic556 likes this.
  11. zakjak221

    zakjak221

    Apr 3, 2010
    ^^I hope so^^
    Why wouldn't they tell customers this?
     
  12. cold one

    cold one Gold Member Gold Member

    812
    Jul 23, 2009
    Sent a couple emails this week inquiring about the status of my refund, never heard back. Guess I'll find out Friday if they are working on my refund for my 4 orders.

    DAY 9
     
  13. argyle1812

    argyle1812 Gold Member Gold Member

    522
    Mar 6, 2016
    I sent an email yesterday asking for an update and have yet to hear anything as well.
     
  14. zakjak221

    zakjak221

    Apr 3, 2010
    I heard back from Jordyn yesterday & she said that my refund was issued...I checked Paypal account & it shows a credit for full amount but not available til Sept 29th....why the 3 day delay,Idk...?
    Watch for yours guys...as I said earlier,this is after 21 days wait,probably 3-4 emails & posting on these threads.
     
    Organic556 and argyle1812 like this.
  15. LukeTheSpook

    LukeTheSpook

    Jan 2, 2015

    Is this one knife? Multiples? When did you place your order? Sorry if that's been stated before.
     
  16. zakjak221

    zakjak221

    Apr 3, 2010
    Order placed May 10th,for two 4.1 factory 2nds..
     
  17. cold one

    cold one Gold Member Gold Member

    812
    Jul 23, 2009
    Got a response that I should have my refund by the end of the week.
     
  18. argyle1812

    argyle1812 Gold Member Gold Member

    522
    Mar 6, 2016
    Just received a PayPal check for my refund amount. It says pending amount but hopefully it will clear soon.
     
    Hard Knocks and Organic556 like this.
  19. cold one

    cold one Gold Member Gold Member

    812
    Jul 23, 2009
    Good deal!

    I got an email saying my orders were cancelled and my money refunded but nothing has shown up in my PayPal yet. Not sure where my refund went, hopefully it will show soon.
     
    argyle1812 likes this.
  20. argyle1812

    argyle1812 Gold Member Gold Member

    522
    Mar 6, 2016
    Just an update. So the echeck I received shows it completing on October 3rd.
     
    Organic556 likes this.

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