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Refund status

Discussion in 'Survive! Knives' started by argyle1812, Sep 19, 2017.

  1. LukeTheSpook

    LukeTheSpook

    Jan 2, 2015
    Nice to see guys getting their money back. Tough decisions to make!
     
  2. BWatt

    BWatt

    137
    Apr 29, 2016
    My refund was sent today to PayPal by Echeck, the email from Paypal said 3-5 business days for the funds to be available. I'm not sure if I just asked for the refund at the right time or if all refunds are going to be around that time frame, but if you ask me, that is a pretty decent timeframe for a refund. Thanks Ellie and Jordyn for the prompt payment and good communication on my refund.
     
    Circle10 likes this.
  3. cold one

    cold one Gold Member Gold Member

    807
    Jul 23, 2009
    My refund still hasn't shown up in my Paypal account, I gave Jordyn my Paypal address on the 20th, hopefully someone else didn't get my money. I have sent an email letting them know about this but getting a response is could take some time.
     
  4. Haole

    Haole

    690
    Jan 1, 2009
    I will share my experience. I have quite a few GSO's on order and with the growing concern being shared on this forum, I decided to cancel a few of the knives that might not be produced anytime soon. All emails that I have sent to Survive! have been responded to within 48 hours. I asked for a refund last week and received it today via paypal echeck. I did not have to ask twice or voice my concern here to receive my funds. Now I patiently await my 4.1s and 7/7s. I truly enjoy my Survive! knives and wish the best of success for this company.
     
    dragfree likes this.
  5. Organic556

    Organic556

    872
    Aug 30, 2015
    Still waiting to hear anything back from jordyn. Paid with a card outside of PayPal. Still no refund here.
     
  6. cold one

    cold one Gold Member Gold Member

    807
    Jul 23, 2009
    Still waiting for funds to show up in my PayPal account, just sent another email.

    DAY 11
     
  7. Organic556

    Organic556

    872
    Aug 30, 2015
    Did the rest of you get your refund? I still haven't received any notification of refund from jordyn or Ellie. Still no refund showing on my account, nor is anything pending. What happen to getting refunds by the end of the week?
     
  8. cold one

    cold one Gold Member Gold Member

    807
    Jul 23, 2009
    Still nothing in my PayPal account even though I got an email on Thursday stating that my money had been refunded. Sent emails the last 2 days inquiring where my refund went but no response.

    DAY 12
     
  9. cold one

    cold one Gold Member Gold Member

    807
    Jul 23, 2009
    Still no refund and no response to my emails.

    DAY 14
     
    craytab, Organic556 and LEGION 12 like this.
  10. Snakebreaker

    Snakebreaker Gold Member Gold Member

    Feb 7, 2013
    This non communication stuff is freaking unbelievable.

    Absolute fastest way to kill a business.
     
    Organic556 likes this.
  11. argyle1812

    argyle1812 Gold Member Gold Member

    505
    Mar 6, 2016
    My paypal echeck is supposed to clear tomorrow. Hope it goes through.
     
    Organic556 likes this.
  12. TommyGun56

    TommyGun56 Gold Member Gold Member

    Jul 29, 2014
    All my Refunds from Survive have been reimbursed via PP and Credit Card! Good luck to Survive in the future!!
     
    Hard Knocks and Casinostocks like this.
  13. argyle1812

    argyle1812 Gold Member Gold Member

    505
    Mar 6, 2016
    Check cleared today. I have been completely refunded. Good luck to everyone else with refunds.
     
  14. cold one

    cold one Gold Member Gold Member

    807
    Jul 23, 2009
    Good to hear y'all are getting your refunds.:thumbsup:

    Still waiting for mine...got it.

    DAY 15

    ETA: Got my refund, it seems that it was sent to the wrong PayPal account but was resolved this evening.:thumbsup:
     
    Last edited: Oct 3, 2017
  15. zakjak221

    zakjak221 Gold Member Gold Member

    Apr 3, 2010
    ^^Good to Hear^^
     
  16. BWatt

    BWatt

    137
    Apr 29, 2016
    Echeck cleared yesterday
     
  17. LukeTheSpook

    LukeTheSpook

    Jan 2, 2015
    Just an update for the guys that asked for refunds: I'm not sure the dates of your orders but I have 3 orders from March and I've been told by Survive! They have no estimated ship date. They are currently working on February orders. I'm currently waiting it out but in case anyone thought they may have been close, that's the info straight from survive.
     
  18. Oyster

    Oyster Gold Member Gold Member

    Aug 2, 2011
    Thanks for sharing!
    I think it could be helpful to members if we also included which specific models the info relates to :)
     
  19. LukeTheSpook

    LukeTheSpook

    Jan 2, 2015
    March orders for 4.1 second, 7/7 second and 4.1 second

    March 15, 22, and 29
     
    Mister Q likes this.
  20. Oyster

    Oyster Gold Member Gold Member

    Aug 2, 2011
    Thanks!

    I was told my 4.1 F2 (only ordered more recently) should be shipped within the 90 day window - in my case that is sometime in December...
     

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