Schrade Warranty For Broken Blade

[JustinP]

Hey guys. I want to start out by saying that I'm a huge fan of Schrade. I own an SCHF9N, SCHF12, and an SCHF26 and they have all been great. ZERO problems. I recently purchased their neck knife, the SCHF16, and took it camping last night. I was doing some pointless whittling by the fire and I came across a knot in the stick. Next thing you know this happened...



I can't find a straight forward answer about the warranty. Is this kind of thing covered? I know it's not an expensive knife, but it still bugs me.

 

[RX-79G]

It should be covered. I think Schrade had a rash of exactly this kind of failure recently.

This link has all the contact stuff:
http://www.schradeknives.co/Schrade_knives_Warranty.html

 

[Forgedfixedblade]

That looks like the one on the bay some dudes been trying to sell forever, at just about the cost of a new one with a chipped blade.:thumbdn: Who the heck wants to buy a knife with a busted blade.

It should be covered. I think Schrade had a rash of exactly this kind of failure recently.

This link has all the contact stuff:
http://www.schradeknives.co/Schrade_knives_Warranty.html

 

[EChoil]

Owner of a few superb '60's Schrade-Walden knives just shaking my head.

:fatigue:

 

[sd550]

Owner of a few superb '60's Schrade-Walden knives just shaking my head.

:fatigue:

I'm with you !! I wish that these companies could not buy these old American names and ruin them by making inferior products,just let them die a respectable death. Justin, I hope you get the knife replaced, wasn't trying to derail your thread .

 

[JustinP]

No worries. I agree with you 100%. But it looks like it's not going to be replaced. I stripped the black coating and that counts as a modification which voids the warranty. At least it wasn't an expensive knife.

 

[midnight flyer]

No worries. I agree with you 100%. But it looks like it's not going to be replaced. I stripped the black coating and that counts as a modification which voids the warranty. At least it wasn't an expensive knife.

First, sorry to hear the removal of the coating is a warranty caveat. On the other hand, I understand why. You may have removed it with a Q-tip and a lot of love, and the next guy might remove it with a grinder. So no one gets to remove the coating. If you have kids you understand that the idiot with the grinder wouldn't understand the difference between his grinder and your Q-tip, so rather than to make every decision a judgement call, no one gets to alter their product.

I'm with you !! I wish that these companies could not buy these old American names and ruin them by making inferior products,just let them die a respectable death. Justin, I hope you get the knife replaced, wasn't trying to derail your thread .

I dunno... I still have two Schrade Golden Spikes that I bought thirty five years ago. I look at them and I remember the poor grinds, the horrible finish, the poor fitting handles, and the gaps in the hilt-to-blade connection. They wouldn't be sold today as they have a real "gas station" knife feel to them. So why did I buy them? They were the only ones that had that blade shape and design, and it really hit my sweet spot as a hunting knife, and turned out to be a great hunting/camp knife, too. The steel was so soft that they included a convenient sharpening stone in the sheath, so it was an easy fix to sharpen, which was good since it needed it frequently.

I have two Schrade traditional folders from the late 60s/early 70s, one has a broken backspring after very light use from my grandfather, and the other has a broken blade from the very same thing as the OP's damage, whittling.

Never was a Schrade fan as with their Swinden key assembly you couldn't tighten up the blades yourself (unlike Buck, Case, Camillus, Boker, and every other traditional folding knife made at that time) if they worked loose. The Swinden made the knives easier to produce and assemble, and the end user usually didn't find out about it until the knife started to work loose. Back in the 60s and 70s, you could still take your pocket knife to the local fix it guy and they would tighten your blades up and sharpen as needed. Not so with Schrade.

I like to remember the good old day with rose colored glasses just as much as anyone, but it is also important to remember some of the companies of old are gone for a reason.

Robert

 

[RX-79G]

No worries. I agree with you 100%. But it looks like it's not going to be replaced. I stripped the black coating and that counts as a modification which voids the warranty. At least it wasn't an expensive knife.

Did Schrade say that, or are you presuming? I know Kabar will warranty stripped knives.

 

[JustinP]

I called schrade and they told me.

 

[C_Becker]

I'm with you !! I wish that these companies could not buy these old American names and ruin them by making inferior products,just let them die a respectable death. Justin, I hope you get the knife replaced, wasn't trying to derail your thread .

I've seen Beckers, ESEEs, hell even Busse knives break. So I guess those are "inferior products" too ?
This could just be a missed HT as it happens with every company once in a while. I understand why you might not like them, but they've brought out some nice knives in the recent past.

That said, its a shame they won't replace it. Even with the thin hollow grind, the knife shouldn't break from just whittling, knot or not.
I've seen a couple YT videos of batoning that knife and it didn't break. Again, looks like HT error to me.

 

[22-rimfire]

Looks like a heat treat issue mostly. I know they aren't expensive, but I think Schrade (Taylor Brands) should have offered to replace it.

 

[steelhead seeker]

Thats bullshit. They should still replace it. Not that I need another fix blade but I thought about getting one of thier newer ones. I like the looks. No way now. Id understand if it was abuse but whittling is not and stripping your blade didnt make it weaker. Thumbs down for schrade, that sucks.

 

[SALTY]

For the few dollars they saved by not replacing at least your blade for you - they lost much more than that in good will (bad will) by those who read this thread and those we will tell.

 

[sd550]

I've seen Beckers, ESEEs, hell even Busse knives break. So I guess those are "inferior products" too ?
This could just be a missed HT as it happens with every company once in a while. I understand why you might not like them, but they've brought out some nice knives in the recent past.

That said, its a shame they won't replace it. Even with the thin hollow grind, the knife shouldn't break from just whittling, knot or not.
I've seen a couple YT videos of batoning that knife and it didn't break. Again, looks like HT error to me.

I'll agree, QC problems happen with the best of them, but they could've just came up with a new name, eg: "blue sky knives" or "mountain man blades" (hope those aren't real companies) and their new designs would've still sold. BTW, I like some of their new knifes. All I'm saying is just let the old names fade away gracefully .

 

[shinyedges]

I'll bump this because schrade needs to be put on blast for not warranting this blade because of a stripped coating.. hopefully a potential buyer stumbles over this thread and buys a becker instead.

 

[Boris74]

First, sorry to hear the removal of the coating is a warranty caveat. On the other hand, I understand why. You may have removed it with a Q-tip and a lot of love, and the next guy might remove it with a grinder. So no one gets to remove the coating. If you have kids you understand that the idiot with the grinder wouldn't understand the difference between his grinder and your Q-tip, so rather than to make every decision a judgement call, no one gets to alter their product.
Robert

I'll bump this because schrade needs to be put on blast for not warranting this blade because of a stripped coating.. hopefully a potential buyer stumbles over this thread and buys a becker instead.

Idiots are idiots. Glad they call it like it is, have a pair and have the word no in their vocabulary. Keeps prices down. The finish that was on that blade, it don't come off easy like a powder coat. You have to do some pretty abrasive work on it to remove it. It ain't as easy as spraying paint stripped on it. Inversely it also means it holds up extremely well through normal, even hard use. They set the rules, the rule is strip it, you own it, no warranty. They called it like it is. Props to them.

 

[shinyedges]

Im sure someone else has told you this before but you dont know what the hell your talking about buddy. Sand paper and your hand makes short work of the coatings of 90% of knives, the 10% would be caswell or oxide type coatings. I have removed my share of coatings from becker, busse, and cold steel. You're entitled to you opinion.

Idiots are idiots. Glad they call it like it is, have a pair and have the word no in their vocabulary. Keeps prices down. The finish that was on that blade, it don't come off easy like a powder coat. You have to do some pretty abrasive work on it to remove it. It ain event as easy as spraying paint stripped on it. Inversely it also means it holds up extremely well through normal, even hard use. They set the rules, the rule is strip it, you own it, no warranty. They called it like it is. Props to them.

 

[fq55]

Idiots are idiots. Glad they call it like it is, have a pair and have the word no in their vocabulary. Keeps prices down. The finish that was on that blade, it don't come off easy like a powder coat. You have to do some pretty abrasive work on it to remove it. It ain't as easy as spraying paint stripped on it. Inversely it also means it holds up extremely well through normal, even hard use. They set the rules, the rule is strip it, you own it, no warranty. They called it like it is. Props to them.

Well definitely no props for them. That knife has a poor heat treatment and that's something that reflect poorly on the quality of their manufacturing process. I can somewhat understand that modifying your knife might void the warranty but They should have at least asked to inspect the blade. That way they can identify the root cause and prevent this in future batches.

Unfortunately sometime the phrase "you get what you pay for" rings true.

 

[Boris74]

Im sure someone else has told you this before but you dont know what the hell your talking about buddy. Sand paper and your hand makes short work of the coatings of 90% of knives, the 10% would be caswell or oxide type coatings. I have removed my share of coatings from becker, busse, and cold steel. You're entitled to you opinion.

Lmao. you're one of them guys who removes a coating because it's there, and adds one when it isn't. Shoot, some of y'all remove coatings then put another one on. I just cut chop and slice things with mine coating or not it ain't going to change how it does work.

So why would you buy a coated knife in the first place is the real question.

Schrade sets the rules. Strip it, as mentioned way back and it's a no go. The company has a pair, good for them. Means my price I pay stays down. There isn't a knife fairy who pays for warranty replacements, at least offline their isn't. That other company don't replace knives for free, someone pays, and it's those willing to buy from a company that don't got no balls and is too afraid to say no. I'm not paying for an idiot to get a free knife. Too easy to understand.

 

[JustinP]

Since posting this I went out and got myself an Izula II. Sure it was more expensive but you're right. You get what you pay for. I love it. I still don't think stripping the coating should have voided the warranty though. It's just the coating. I didn't mess with anything else. Sometimes a black knife just looks stupid to me. However...the Izula looks great with the coating and micarta handles.