I don't understand why people return brand new knives to CRK. If I received a new Sebenza with problems, I'd send it back to the dealer for a refund. Who knows what else would go wrong with a knife defective out of the box? Plus the dealer has more clout with Tim&Ann than any one customer. I wouldn't send it back for a replacement, too many other high priced Ti handled knives out there. I'd probably get a W&H, better steel, contoured handle.