Two different times today I couldn’t logon and it said there was an unexpected data base error.
Had the "IP address banned" message again tonight while I was at work. Is it possibly a wifi network blocking the site? I notice it happens when I'm at work. It doesn't happen when I'm home.
It was multiple locations at work its happened, not just one. Middle of the day, and middle of the night. Its working fine now that I'm home.
Edit to add.. I never connect to wifi hotspots while I'm out and about. Not sure if they can affect my internet if I don't connect to them. I'm using a Samsung S10 phone.
Just a heads up; we're waiting on new replacement VMs & other hardware to be provisioned from our provider, but this involves a move as well because the datacenter we're in has been sold & our data has to be migrated to another city. They wanted to set up our webservers in the new spot and leave the db backend in town, but that would have required some finagling that would have caused more issues.
We're also going be making some front end changes shortly after the new solutions are in place. More on that later.
The answer is "I hope so"
We've looked at multiple issues and have been made all sorts of promises. This happens randomly but most often at peak traffic hours (9-12AM EST, particularly Friday and Sat). At this point we're doing teardowns and replacing equipment; new firewalls, new servers, etc.
The latter requires changes to the former as well. Trust me, I don't like paying for software licenses I can't use.