SOG = Great customer service.

Joined
Aug 4, 2015
Messages
65
Hello from DownUnder.
A big thankyou to SOG and Scott,in SOG`s Customer service section.
I contacted SOG via email a few weeks ago,regarding a broken pocket clip on one of their cheaper lines of folders,the SOG Salute,that I`ve used everyday for probably 8 years or more.
"No problems was the reply from Scott,we`ll send you a few in the mail,free of charge."
Today in the mail,a package from SOG arrives with not one but three pocket clips and screws.
WOW...............What great after sales service.

Thankyou very much SOG.
:thumbsup::thumbsup::thumbsup:
 
Never had to get spare parts, but I have used both the SOG Australian Reps and SOG in the US, with Email inquiries. Never a problem and they get back to you straight away.
 
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