Over a month ago I bought a Visionary 1. When it came home I opened the box and liked the design and the way it looked. When I started opening & closing the blade a few times I heard the blade hitting something. Sure enough it was hitting the backspacer when it closed. It was'nt just tapping it. the blade put an almost 1" cut in the spacer. I also noticed the screws were getting loose after about a dozen openings. It kinda surprised me how small the pivot and stop pin screws were on the folder. They were the size of screws that are usually used for the clip part of the folder. But with some locktite I could deal with that. I called the lady at SOG's warentry dept. and she told me to write everything down and send it in.
A month later I got it back. I had that new knife feeling when I opened the box. I was surprised to see the blade was still hitting the backspacer and the spacer still had the cut in it where the blade was closing. Just to double check I pinched the point of the blade and tried to move it side to side. I felt and heard that knurling sound that the edge of the blade made scraping on the backspacer.
I called SOG's warrenty dept again and I think I got the same woman. I told her the folder was the same way. Its still hitting the backspacer and I could hear it hitting. I said I did'nt think anyone even tried to fix it cause the tag SOG tied on the blade said," Loc-tite all screws & check if blade is damaging handle", th other side said,"Loctite & lube". The lady said there is nothing wrong with the folder, there is supposed to be a cut in the backspacers. I told her I have over a 100 factory & custom folders and NONE of them hit the backspacer. She told me this is the way SOG does it. I said this is a $140 folder and it should'nt hit the spacer. She insisted it is made right.
I told her that I would post some pictures on the blade forums of the knife and see if people think this is the way an SOG folder should be. She said are you threatening me? I asked her why should you feel threatened by me posting pictures on blade forums. She did'nt answer.
I will post the pic's shortly.
BTW this is only the second time I ever returned a knife.
A month later I got it back. I had that new knife feeling when I opened the box. I was surprised to see the blade was still hitting the backspacer and the spacer still had the cut in it where the blade was closing. Just to double check I pinched the point of the blade and tried to move it side to side. I felt and heard that knurling sound that the edge of the blade made scraping on the backspacer.
I called SOG's warrenty dept again and I think I got the same woman. I told her the folder was the same way. Its still hitting the backspacer and I could hear it hitting. I said I did'nt think anyone even tried to fix it cause the tag SOG tied on the blade said," Loc-tite all screws & check if blade is damaging handle", th other side said,"Loctite & lube". The lady said there is nothing wrong with the folder, there is supposed to be a cut in the backspacers. I told her I have over a 100 factory & custom folders and NONE of them hit the backspacer. She told me this is the way SOG does it. I said this is a $140 folder and it should'nt hit the spacer. She insisted it is made right.
I told her that I would post some pictures on the blade forums of the knife and see if people think this is the way an SOG folder should be. She said are you threatening me? I asked her why should you feel threatened by me posting pictures on blade forums. She did'nt answer.
I will post the pic's shortly.
BTW this is only the second time I ever returned a knife.
