- Nov 15, 2006
The sending is usually not the problem; it's the receiving that gets screwed up with paper that doesn't pull through the fax machine and so forth.
This is why it bugs me. What this does is create a situation where you cannot tell if the person is truthful about either sending or receiving the fax or if it was a paper problem, etc.
(IME, faxes are used for sensitive information that can not be emailed, e.g. HIPPA protected documents.)
So an example would the the health insurance company's saying that they did not receive a fax from the doctor and the doctor saying that they sent the fax. Whom do you believe, and how do you prove either one?
I think my fax machine works fine, but I can test it as you suggest (it's an old stand alone machine). Otherwise it works intermittently since most faxes go through correctly?