Just wanted to share a recent transaction that went bad with a fellow member. He listed a Large Regular BG42 in excellent condition with the exception of some snail trails. He was willing to work with me as I didn’t have that amount of funds set aside. I was thrilled. Matt was doing me right! So anyways he agreed to hold the knife until a certain day. I gathered the funds and sent them to him right away. I wanted to take care of this as quick as I could, heck the guy waited on me. When I went to send the money from my checking account the payment wouldn’t go through so I put it on a credit card until I could figure this out and not keep Matt waiting. So I sent the money and the deal was paid. When I got home I checked my account and saw there was a discrepancy. I called the credit card company and explained, and they told me it would be declined. Crap! So, I transferred the money to wife’s account and had her send a second payment for the knife. Contacted the seller and explained. He was fine and understood. Now the crappy part starts, Wouldn’t you know it the credit card paid the payment and the seller received the money twice!
Matt contacted me and said he received both, I asked if he would refund the one my wife sent? He said yes. About a week later he contacted me saying he was charged for the refund? About 75USD. Mentions it was an additional 30% when I asked him to help me understand this better. 30% is nowhere near 75USD and he agreed. We agreed to check with paypal and his bank so we could both understand this better. I did make it perfectly clear that I would pay the fees if he could help me understand why. My thinking is a refund is a refund, I have no control over the banks policy. Nevertheless, if I should pay the fees, I am happy too.
Then the next day I receive the knife I purchased from Matt. I was thrilled! Open it up and opened the knife and low and behold! I just paid 1250 bucks for a knife with blade play! My heart sank to say the least. I contacted Matt and explained about the knife and the condition I found it in. I was in no shape to talk about this then and there. I needed to cool down.
The next day(today), I contacted Matt to discuss the issues. He offered to pay shipping to CRK and to forgive the money he feels is owed to him for the refund. I feel this is a slap in the face. I asked for a refund of some money since the knife delivered is not an "excellent condition" knife. He offered one thing and sold another. Matt did say that he didn’t inspect the knife when he received it, just listed it for sale. I understand mistakes can happen; we are all human. But the issue is that this is not a 1200-dollar knife as advertised. I do not feel a refund of some money to make this right is asking too much.
Matt's response was basically NO. Sadly, I will take this as a learning experience and move on. I have no control over other people’s morals.
I am not hear to bash Matt at all. Matt and I have had several transactions together, all positive. And I still feel Matt is a good guy, but this one got away from him and he was not willing to make this right in my eyes. And just for the record we didn’t even discuss how much refund I felt I am entitled too.
I wish you all the luck Matt, Just not a happy camper with this transaction.
Russ
Matt contacted me and said he received both, I asked if he would refund the one my wife sent? He said yes. About a week later he contacted me saying he was charged for the refund? About 75USD. Mentions it was an additional 30% when I asked him to help me understand this better. 30% is nowhere near 75USD and he agreed. We agreed to check with paypal and his bank so we could both understand this better. I did make it perfectly clear that I would pay the fees if he could help me understand why. My thinking is a refund is a refund, I have no control over the banks policy. Nevertheless, if I should pay the fees, I am happy too.
Then the next day I receive the knife I purchased from Matt. I was thrilled! Open it up and opened the knife and low and behold! I just paid 1250 bucks for a knife with blade play! My heart sank to say the least. I contacted Matt and explained about the knife and the condition I found it in. I was in no shape to talk about this then and there. I needed to cool down.
The next day(today), I contacted Matt to discuss the issues. He offered to pay shipping to CRK and to forgive the money he feels is owed to him for the refund. I feel this is a slap in the face. I asked for a refund of some money since the knife delivered is not an "excellent condition" knife. He offered one thing and sold another. Matt did say that he didn’t inspect the knife when he received it, just listed it for sale. I understand mistakes can happen; we are all human. But the issue is that this is not a 1200-dollar knife as advertised. I do not feel a refund of some money to make this right is asking too much.
Matt's response was basically NO. Sadly, I will take this as a learning experience and move on. I have no control over other people’s morals.
I am not hear to bash Matt at all. Matt and I have had several transactions together, all positive. And I still feel Matt is a good guy, but this one got away from him and he was not willing to make this right in my eyes. And just for the record we didn’t even discuss how much refund I felt I am entitled too.
I wish you all the luck Matt, Just not a happy camper with this transaction.
Russ