OK, here's my story.
I read about HI kukris on another forum where a guy was going on and on about a 15" Ang Khola he bought. I looked at the HI main site and looked at all the pics there. The Ang Kholas looked like exactly what I wanted. I read the FAQ and realized that a 15" Ang Khola was measured OAL, and I wanted 15" of BLADE, which looked like I needed a 20" model.
I noticed the Chiruwa model, but it was 16.5", not 20". I looked at the prices in the store at the 20" AK and balked. Hey, my "expensive knife" at the time was my $100 Ontario RAT-7! The price plus the fact that I never really like the kukri design (based on the prejudice of only ever getting to handle the bent machete type of kukri, or the small, cheap (as in crappy) made in India ones.
But, I kept reading about HI, and started reading the HI forum here linked to from the main site. HI is actually the reason I joined BF.
I read, and read, and read, but no one seemed to talk much about the bigger ones, and I don't ever remember reading about someone using a 20" AK, as opposed to just owning one and saying "Yep, it's heavy.". But, it kept calling me. Except it said it was a 20" Chiruwa model. I was still balking at the price.
FOUR YEARS later, I finally realized that pieces came up on deals of the day were often sizes and models that didn't appear on the site (I never bothered correlating the two before). Interesting, but no 20" CAKs, ever.
Finally, I could withstand the siren song no more, and had to email Yangdu and ask if I could have a 20" CAK made. I emailed again and asked if wood or horn would be better for my humid environment. I was thinking how nice the rosewood (satisal) looked,, and would like that, but didn't mention that in the email. Oh, I also hadn't yet told her that I'd buy one. She sent a terse email back a few minutes later saying "Wood is better. I have already sent the order to the shop for 20" Chiruwa ANg Khola with Satisal handle." OK, I found out the customer service at HI was stunningly fast, and that it was run by a mind reader. She said it would be in in 4-6 weeks.
OK, so whenever I had a free moment, I read the forums here, including the archives. I read the whole HI site. Started watching the DOTD posts. First one had an 18" WWII with a chiruwa handle. Someone mentioned in the thread that those were rare, so I bought it right away. My first sharking!
When I got it, I was impressed with the fit and finish and immediately sharpened it and gave it a whirl in the jungle of my back yard. I could honestly say that if I had gone with less than 18", I would have been disappointed. I had higher hopes for the CAK.
A couple of weeks later she came up with the failed design of the "Masterpiece". Only 5 were made. Sharked one of them. Then an R-10 came up and I thought it was a wonderful looking knife, and sharked it. Yangdu said she'd ship it and the Masterpiece together. I replied asking if the CAK came in yet (it was barely 4 weeks). She said to let her check. She replied (in about 2 minutes) that it just came in the shipment that day and would mail all 3 pieces together.
When they came in, I still had the willpower to take the box home. I unwrapped it, and looked at the Masterpiece first. Looked nice, 18" was still just on the acceptable side of things, but I intended this to be a wall-hanger from the start, so I didn't care.
Then came the R-10 (saving the CAK for last). I was very impressed by the balance given the size of it and how heavy it was. I wasn't impressed by the sheath, but very happy with the knife.
THEN came the CAK. The second I took it out of the sheath, I knew this was The One. Fit my hand perfectly, balanced just great, and after a quick sharpening, performed miraculous feats in the backyard jungle, including laughing at me when I almost impaled myself on the tree she had just gone through like a lightsaber.
So, because of the customer service, quality of the product, and performance of the product, that's why I've gone with HI. I've yet to find any maker outside of the Nepali kamis that can make a kukri right.
Not only that, but they make great knives and swords. It's obvious that they USE them and know what makes a good working knife, and don't just make it because it looks cool.