We've used a variety of nylon, nylatron, teflon and capton washers over the years. In fact it was Bob T that first turned us on to using plastic washers.
In terms of smoothness, performance and cost, there is little difference between the two.
Actually there were several reasons for changing. One ws that our customers, (you) asked for pb washers. Two was that pb washers held up better to some of the chemicals used in coating knives (DLC) and three, ELUs taking apart our knives

had an easier time with the pb washers,
sal
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The entire "business chain" from; raw materials, manufacturing, marketing, selling, distributing, shipping, warrantees, insurance, credit, etc. ALL EXISTS to service the ELU (End Line User). Remove the ELU from the equation and the entire business chain falls like a house of cards. We all work for you!