Funny story (kind of similar), I ordered an auto from BHQ once, they shipped it USPS (cough illegal), it never showed up...after like 2 weeks I contacted them and they decided to ship another...that one arrived fine.
Flash forwards literally like 8 months (no joke) and the other randomly showed up in a mangled priority mail envelope, unopened but looked like it had been driven over (May have been)...I called bhq and they were closed, I eventually found the local # and left a voicemail saying who I was etc, never heard back. Called again a week later and same deal, again left a message and never heard from them.
At that point I decided they probably didn’t want the knife back!