birdave
Gold Member
- Joined
- Jul 13, 2011
- Messages
- 7,082
I own three Reate knives.
I was considering buying a Jack.
However, I sent them a question, a simple one about purchasing a new pocket clip, for my Valhalla.
I sent one email to them from my personal email address on Sept. 7th.
Approximately a week later, I sent them the same message, on their website.
No reply yet.
Does their customer service leave a lot to be desired...anyone else ever try to reach them, only to be ignored?
Thanks for your time and any info. you can provide, birdave.
I was considering buying a Jack.
However, I sent them a question, a simple one about purchasing a new pocket clip, for my Valhalla.
I sent one email to them from my personal email address on Sept. 7th.
Approximately a week later, I sent them the same message, on their website.
No reply yet.
Does their customer service leave a lot to be desired...anyone else ever try to reach them, only to be ignored?
Thanks for your time and any info. you can provide, birdave.