Part of a very old conversation concerning QC at Benchmade. Fortunes changed hands, kids grown up, (some become grandparents...) and here we have a story which shouldn't be read so often. It grows old too. Once or twice to the factory for warranty repair isn't a game changer; maybe a few of us got exactly what we wanted right out of the box. But despite what looks like some improvement over this last year or so, it's the first time buyer that gets disappointed, then maybe it's the guy over in Eastern Europe that will never complain by fixing the problem themselves, and so nothing lost.
But just how many of us own multiple Benchmades that Do come out of the box flawed, not centered? With uneven grinds and all of the rest to consider...what would it take to write a new story that included taking the time to make things right the first time? Imagine that, and it Is possible. We have seen better and worse days. Hopefully that will change, I still love my knives made from the Big Butterfly, but have moved along to other makers products that have few problems with QC, and that are made right here in the USA.
C'mon Benchmade, we still have hope.