I recently received my first purchase from Going Gear late last week. One of the items I had ordered was to be an Army size firesteel, however, it was the mini that arrived. On Friday I called and spoke with Casey regarding this. He was friendly, professional, and courteous. In response Casey told me that the correct model would be sent, and to return the mini in the prepaid bubble mailer that would be included. It arrived today and I am very pleased with this transaction. Even though there was a mistake (and mistakes happen to the best of us), Going Gear made it both right and a very pleasant, positive experience.
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Going Gear
- Thread starter moshow9
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