Hello everyone, I wanted to take a moment to relay a story... I fancy myself a bit of a collector or hoarder of knives as my wife would attest. I have the usual suspects, Sebenza, Inkosi, 2 Microtechs, some LionSteel, a bunch of Spyderco and Benchmade, (love the 940-1, 2, the Para 2, Griptilians), I have D2 steel Rat1's, ZT 0220, 0456, Kershaw Links in S35VN, you get the idea!
But sometimes knives just catch your attention, I am currently carrying my loved Boker Kalashnikov, which brings me to Kizer.
I saw images of the 401b1 and just had to have it - the annodization and blade shape mesmerized me! Now I have 2 Ki401b1's, 2 Ki401c1's and the Kane Degnan model! These are beautiful knives with amazing actions.
I ordered a black G10 Laconico from the Vanguard series and was disappointed for the first time with an off center and scratched blade. I am in the process of returning it for a replacement (Knifeworks has been great). I also notified Kizer via their website.
A company and their response to issues means almost as much as the products themselves and I was hoping a positive response would restore my faith in the Vanguard Series. Well, I received a very quick and appropriate response from Tracy at Kizer and I couldn't be more pleased!
They apologized for the inconvenience, thanked me for my support and are sending me parts for knives I already own.
Faith restored, and I am very happy that Kizer seems to care, because I can spend my money anywhere I wish to, and I refuse to support anyone (foreign or domestic) that doesn't treat their customers with respect!
But sometimes knives just catch your attention, I am currently carrying my loved Boker Kalashnikov, which brings me to Kizer.
I saw images of the 401b1 and just had to have it - the annodization and blade shape mesmerized me! Now I have 2 Ki401b1's, 2 Ki401c1's and the Kane Degnan model! These are beautiful knives with amazing actions.
I ordered a black G10 Laconico from the Vanguard series and was disappointed for the first time with an off center and scratched blade. I am in the process of returning it for a replacement (Knifeworks has been great). I also notified Kizer via their website.
A company and their response to issues means almost as much as the products themselves and I was hoping a positive response would restore my faith in the Vanguard Series. Well, I received a very quick and appropriate response from Tracy at Kizer and I couldn't be more pleased!
They apologized for the inconvenience, thanked me for my support and are sending me parts for knives I already own.
Faith restored, and I am very happy that Kizer seems to care, because I can spend my money anywhere I wish to, and I refuse to support anyone (foreign or domestic) that doesn't treat their customers with respect!