Roger is rather busy right now, there's this holiday coming, so let's see if I can shed some light on this:
1. Yes, the delivery date has moved to January. Best laid plans and all that... There were production issues. S*** happens. Nobody is less happy than I am.
We even built in extra time and it wasn't enough. Very sorry, but out of our control. If you want to cancel your order, no problem, see below
2. WRT the charges to your Credit Card. Your card was NOT charged. The way the system works, like it or not and we don't, when the pre-order is processed the credit card account is "authorized" for the sale, which assures there is money in the account, BUT since KnifeWorks does not "charge" the card when they review the orders, the sale does NOT go through at that time. Eventually, the bank's system recognizes this and drops the "hold" on that money and puts it back into your bank balance. That can happen in as few as 2-3 days or can take a couple weeks, just depends on the bank. That is entirely up to the bank. Nothing Roger has any control over.
Note that with PayPal it is different. Once the sale is processed the money is transferred, end of story. That's just how PayPal works. Yet another reason not to use PayPal, IMHO.
So, bottom line, if you paid by credit card, your card was authorized, it was not charged, and the money will end up back with you sooner or later. Once the knives arrive the card will be charged. For PayPal, if you are unhappy with the money being in his hands, Roger will be happy to refund your money.
Given Roger's e-commerce system, that's all he can do. Nobody is out to cheat anyone or take advantage of anyone. Our goal is happy customers.
Personally, I think you can be assured that if it is up to me there will NEVER be another pre-order on an RSK knife again.
Hope this answers the questions.