- Joined
- Dec 20, 2000
- Messages
- 871
Originally posted by Keith Montgomery
The other is that the maker no longer has any motivation to make the knife.
Keith, I beg to differ.
Making a great knife is important, but not the ultimate motivation.
Making money on the knife you made is important, but not the ultimate motivation.
Making your customers happy IS the ultimate motivation!
When someone sends me money for I knife I haven't yet built, I feel I owe them a knife built to their specifications that they will enjoy. Fulfilling their request in a timely manner is the least I can do to thank them for the trust they have invested in me.
People who take money for something they really don't plan on building are as bad as those who place orders for things they really don't intend to buy.
(edited typo)