Hi! I don't have any advice about getting your knife professionally reground/reprofiled but I thought telling my experience might help.
I recently bought a pocket carver and not only found that the main blade could use a bit of a smaller angle, but mine had a couple very noticeable chips on the edge so I knew for sure it at least needed to be sharpened. I took a chance at reprofiling it myself, which was a bit risky because I am very new to sharpening knives. I figured since the cutting edge is straight it would be a bit easier to do since all you have to do is keep a steady angle on the blade when sharpening. I bought a fine grit stone and watched a few videos on youtube to make sure I had the theory down and when I went to do the job I went obscenely slow to make sure I wasn't ruining this beautiful knife. It is kind of hard to explain the process because I did it all by hand and went by feel. Marking the edge with a sharpy helped a lot to see exactly where I was grinding. I found that you don't need much more than the factory angle to improve the carving quality of the knife. I basically focused on grinding slightly closer to the bevel edge and made sure I was keeping a consistent angle till I formed a burr on one side and then switched to doing the same on the other side. Then I stropped until the burr was fully knocked off. The result was very noticeable. The knife carves much better than it did before and I have had no problems with the edge rolling over or chipping while carving. And for the sake of clarity, I am a total novice. The only time I put a knife to stone before this was with an opinel just to practice a bit on a very cheap knife before going all out on the pocket carver. I am sure that if I can do it you can as well. Good luck if you decide to attempt it yourself!