Boker and TJT succeed !

Joined
Nov 17, 2002
Messages
1,507
I would like to say that I have received several very gracious and sincere personal messages from the Boker rep, TJT, to resolve my issue. I appologize for not contacting Boker first and have learned a valuable lesson in the fine character of both Boker and TJT.

-Regards
 
Thank you Gramps.
We all can make mistakes,right?It's how you deal with them that differentiates between right and wrong.
Glad this worked out on the right side.
TJT
 
Monday morning here, and I just got off the phone with TJT at Boker in his official capacity. We had a friendly exchange both of us tripping over our respective tongues to apologize for our earlier exchange....nothing TJT really needs to regret as I should have followed protocol and contacted Boker first before posting here. Had I had the sense to do that here is what I would have discovered : Boker stands behind everything they sell and TJT as their official representative will go above and beyond, with courtesy and good humor, to take care of any problem. In my case he will replace the knife and perhaps send along some "best wishes". I will keep you all posted and when my knew knife arrives we can do a "real" review of a fine Boker slipjoint. My review of JTJ should be obvious : he is a first class gentleman with first class customer service skills !

-regards
 
Nice to see this turn out so good. Glad to know they've got a good representative in the USA and back their products.

TJT seems like a class act. :cool:
 
Gramps,
I received your package on Wednesday,and the replacement was shipped on Thursday 03FEB05.
You should be receiving it early next week.
Have a good one.
TJT
 
To TJT,

I also have a Boker with bad grinds (I mean really really bad). I recently recieved a Boker Specialist Tanto, and I was horrified that this knife made it out of the factory. I can't believe that the guy that ground this knife was sober, and I don't say that lightly. After reading this thread, I've decided to send it to you rather than send it back to who I bought it from (for replacement). This is the second Specialist (a replacement) that I received from this net company; I guess he got a "bad batch." I still have faith in this knife as years ago I had the cocobolo version of this knife with perfect grinds; I regret parting with it now.

So TJT, I tried to send you a PM, but it did not work. Can you email me ?

Thanks,

Mark Durica
gyuricza@msn.com

_____________________________________
"Seven Times Down, Eight Times Up!"
Soke Shogo Kuniba
 
I will e-mail you on Monday,or feel free to call us at the 800 number.
Either way,I'llbe more than happy to help out the best I can.
Thanks,TJT
 
E-mail sent,Ronin.
TJT
 
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