In case you do not know, Gritomatic does not take phone orders or phone calls. They have an automatic screen system for incoming calls. This is not a knock on this outfit, just a heads up. Sometimes it helps to to talk to someone when you may have a problem with. 500 dollar item. Just saying...Stay well
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Gritomatic Just a Heads Up
- Thread starter EFD118
- Start date
If you email them, they are very good at replying and have excellent customer service in my experience. I had some issues some time back with a Hapstone V7 rotating clamp module and their assistance went above and beyond to fix my minor problem.
sliceofaloha
Gold Member
- Joined
- Oct 4, 2018
- Messages
- 731
They did well enough for me on my two orders. I did email them and communicated that way. They are out of stock on a lot of their Venev stones.