How to get a replacement Vision R blade.

[Sharp & Fiery]

Short of the long…

I sent my Vision R blade out for coating removal and UPS lost the package on the way back to me!
Now I have scales and parts but no blade.

Is there a WE representative here? Is there a way for me to purchase a replacement blade? I’m not looking for warranty or “free.” I am willing to pay for a replacement blade.

Thank you in advance,

 

[WE Knife Media]

Sorry to hear about that friend,may you please send us email to service@weknife.com,our service team will try our best to service your needs.

 

[Sharp & Fiery]

Sorry to hear about that friend,may you please send us email to service@weknife.com,our service team will try our best to service your needs.

Will do! Thank you for your reply.

 

[Sharp & Fiery]

Just an update! WE did take care of me and I paid what I consider minimal for a replacement blade.

Thank you, much appreciated.

 

[NG VI]

Just an update! WE did take care of me and I paid what I consider minimal for a replacement blade.

Thank you, much appreciated.

Love that so much, we're all well aware of how hard it has historically been to get a replacement part for a production knife if it's more significant than a standardized piece like a scale screw, pocket clip, or maybe a pivot pin, it's awesome that some of our main manufacturers are willing to cover our needs this well.

 

[Sharp & Fiery]

Love that so much, we're all well aware of how hard it has historically been to get a replacement part for a production knife if it's more significant than a standardized piece like a scale screw, pocket clip, or maybe a pivot pin, it's awesome that some of our main manufacturers are willing to cover our needs this well.

I feel a little guilty, because they helped me out right away…I forgot to post until yesterday. The CS made sure that the replacement blade was out in a very timely fashion.

 

[Chowser]

I feel a little guilty, because they helped me out right away…I forgot to post until yesterday. The CS made sure that the replacement blade was out in a very timely fashion.

I had a similar positive experience with WE customer service - very encouraging.