Several weeks ago I ordered a Satin Jack on the Busse web site. This was the first Busse knife I've ever ordered.
This week I found out that my job is being eliminated so I cancelled orders for several knives I had on order at various places including the Satin Jack. Hated to do it but didn't have any choice.
Last night Jerry Busse called me at home to verify that my order had been cancelled and asked why I had done so, was it a problem with his knives or his company?
I assured him it was not.
That's customer service! You can be sure that as soon I get settled in my next career that I'll be ordering another knife from Busse.
Thanks Jerry!
This week I found out that my job is being eliminated so I cancelled orders for several knives I had on order at various places including the Satin Jack. Hated to do it but didn't have any choice.
Last night Jerry Busse called me at home to verify that my order had been cancelled and asked why I had done so, was it a problem with his knives or his company?
I assured him it was not.
That's customer service! You can be sure that as soon I get settled in my next career that I'll be ordering another knife from Busse.
Thanks Jerry!
