Recommendation? No confirmation email....

Joined
Jul 3, 2017
Messages
49
Hello everyone, I ordered a 18" sirupati fro HI on Thursday...from the main store...but I never got a confirmation email saying they got my order...I have only heard this can happen is this true or not...also I live in CA....so I would assume it should be coming soon I would hope...I ordered it this past Thursday...I'm hoping it comes...
 
Joined
Aug 26, 2010
Messages
7,457
Its prolly on the way now. If your in the CONUS and dont have it by early next week id send her an email. Very nice knife btw.
 

George Azar

Gold Member
Joined
Apr 18, 2017
Messages
2,016
My guess if you didn't receive it today it will be Monday!
That's been pretty average for me. You can call the office and find out for sure!
I've got one of those myself.
A very sweet knife! Enjoy!
 
Joined
Jul 3, 2017
Messages
49
My guess if you didn't receive it today it will be Monday!
That's been pretty average for me. You can call the office and find out for sure!
I've got one of those myself.
A very sweet knife! Enjoy!
Have you ever received a confirmation email from them ever...or is it just common...for it to happen
 

joeraz

Gold Member
Joined
Jan 6, 2016
Messages
221
Yangdu runs HI pretty much by herself. I've never received email confirming shipment, triangle boxes just magically appear ;) Don't panic... it's part of the fun in this special family
 
Joined
Aug 26, 2010
Messages
7,457
She can usually have the knife in your hands before you think about asking where it is so she dont usually send a confirmation email. Thats just my experience.
 

cul4u01

Gold Member
Joined
Dec 5, 2012
Messages
4,030
Yangdu is a one woman show, she is the best in customer service, don't worry about the confirmation, it's probably on it's way. I suspect it'll arrive on Monday. If not, drop her an email at [email protected] or call her. I live in CA as well, depending on when she sends it, will determine whether you get it 2 or 3 days from date of ordering. She has to bring the packages to the USPS, and she does not drive herself, so, sometimes she needs to wait for a ride.
 
Joined
May 11, 2017
Messages
59
Same experience as the rest here. I'm relatively new (few months) and before I start to wonder, suddenly the magic triangle appears. Usually WAY ahead of schedule. I'm starting to wonder if she doesn't have a special delivery team :p
 
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