Good Rovyvon customer service

[jlauffer]

Bought an Aurora A3 a couple months ago, and didn't seem like it was holding a charge for very long. Checked their website and they said it should last 6 months with a full charge. Mine was going dead in a few weeks with no use. Contacted them thru their website, they responded right away, asked for some info (where I got it, serial #, etc), and 2 weeks from initial contact, a brand new one arrived today. Time will tell if this one is better, but props for how they handled it!

 

[l1ranger]

good to hear - I've got an A1 that is not holding a charge. didnt even make it through the weekend sitting on my desk

 

[Wilfred17]

Hopefully it's a lemon, mine is about a year old,has been through at least 3 washing and dryer cycles ( accidentally) and I've probably charged it four times.