I've been a long time lurker on the site and finally signed up when Victorinox failed me.
I've got a collection of blades as well as most posting here probably do. One of my favorites to bring out as a talking piece is the SwissChamp XXLT. Its a big guy. My girlfriend(now wife) bought it for me years and years ago from Germany as it wasn't available here in the US because of the butane lighter function. Which is where we come to my problem.
Id say within 5 years of me having the knife the butane lighter stopped working reliably and eventually stopped all together. It sparks, but no butane comes out. some sort of valve or clog issue. Its got a window and its still got butane in it, even if I haven't added any in years. Just none come out.
I dealt with it for years and I was in my early 20's when I got it so fixing it was never a priority. It was my first real 'collectors' realm knife and most expensive knife I owned for a while.
Now that I fully appreciate it and had the motivation, I wanted to get it fixed so I contacted Victorinox. Unfortunately due to my delay it looks like I'm out of luck. They said send it to them and they would check it out, so I did. After a couple weeks I got a call saying they couldn't help me. They would sharpen it, clean it, and replace a missing hex driver. But as far as the lighter goes they had no way of fixing it. She was very nice, but indicated how I must have gotten it overseas because they aren't available in the USA and they don't have parts.
I didn't want to give up there, so thinking since it was from overseas, I contacted Victorinox Switzerland directly. They forwarded my email to USA support and I got the same story. They are sending my knife back to me, broken.
Long story over with, now my question. Doe anyone have any idea, or leads to someone or some place that has experience with these? It looks like the same lighter that is on the swissflame as well. Maybe the lighter was made by a different company and sold to Victorinox? I just want this thing back to 100% as the lighter is a great function/talking point, except when I have to say, "Oh yeah, and it hasn't worked for years"
Thanks!
I've got a collection of blades as well as most posting here probably do. One of my favorites to bring out as a talking piece is the SwissChamp XXLT. Its a big guy. My girlfriend(now wife) bought it for me years and years ago from Germany as it wasn't available here in the US because of the butane lighter function. Which is where we come to my problem.
Id say within 5 years of me having the knife the butane lighter stopped working reliably and eventually stopped all together. It sparks, but no butane comes out. some sort of valve or clog issue. Its got a window and its still got butane in it, even if I haven't added any in years. Just none come out.
I dealt with it for years and I was in my early 20's when I got it so fixing it was never a priority. It was my first real 'collectors' realm knife and most expensive knife I owned for a while.
Now that I fully appreciate it and had the motivation, I wanted to get it fixed so I contacted Victorinox. Unfortunately due to my delay it looks like I'm out of luck. They said send it to them and they would check it out, so I did. After a couple weeks I got a call saying they couldn't help me. They would sharpen it, clean it, and replace a missing hex driver. But as far as the lighter goes they had no way of fixing it. She was very nice, but indicated how I must have gotten it overseas because they aren't available in the USA and they don't have parts.
I didn't want to give up there, so thinking since it was from overseas, I contacted Victorinox Switzerland directly. They forwarded my email to USA support and I got the same story. They are sending my knife back to me, broken.
Long story over with, now my question. Doe anyone have any idea, or leads to someone or some place that has experience with these? It looks like the same lighter that is on the swissflame as well. Maybe the lighter was made by a different company and sold to Victorinox? I just want this thing back to 100% as the lighter is a great function/talking point, except when I have to say, "Oh yeah, and it hasn't worked for years"
Thanks!