Strider Production RC

Hair said:
I have handled 5 or 6 Striders at Plaza Cutlery and I didn't notice anything wrong with any of them.
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It might be that the owner of the store in an attempt to maintain his rep actually looked at all his stock and sent back the crap.

I have a small business, I only order in about 15K worth of stuff a month and I hand check everything. I am sick to the F**king hind teeth of having to send back crap that the so called QC missed.

On a $400.00 knife there is no excuse and if you think its OK then you are contributing to the problem because the maker should have been sure it was spot on. This has been said over and over but it continues to be true, how many CRK's go back for faults? I havent had to send a single thing back and I am fussy as hell when it comes to that price point, or what are you paying for?

Dont ask for a repair say you want a new one, and if they refuse get a full refund including shipping and slag them off any chance you get, because until this laksidasical attitude is fixed its the end user that gets shafted.

Strider_RC_Lockup_01.gif


They should be ashamed of that! :eek:
 
I have had 5 Striders up to this date. I only have 1 right now and it is perfect and came perfect. The SNG I had was perfect when I first got it and after long term hard use/abuse it went in for a overhaul. They made it perfect again mechanicaly and astheticly. They didn't charge me either. That being said, the PT I got was crap and needed to go back for fixing. I carry my AR now that is perfect, but I was able to check it out at the dealer before I took it home. I have seen quite a few others that friends own and needed to be sent in to be fixed. Their fixed blades don't need this TLC because there are no moving parts that they need to go over. It seems that they enjoy the positive/negative rep because they really havn't done anything to change. I will never buy a Strider without handling it first. When you get a good one, it is just the best damn thing. When you get a bad one, it pisses you off to no end. I am on the fence about them as a company, but love thier products that are built well. It is a love/hate relationship really. If they just had a good QC dept. they would be the kings of Tac blades. I am sure thier sales would soar then. Oh well. Oily I am sorry to hear of your problems. I know you from the other forums for a long time and know you are an avid supporter and have been for a long time. It sucks to see when guys like you are totaly let down.
 
That pic of the lock up actually made me cringe when I saw it. That angle gets way too steep. That lock is just asking for blade play as it wears a little bit more.
 
USAFSP said:
It seems that they enjoy the positive/negative rep because they really havn't done anything to change.... When you get a good one, it is just the best damn thing. When you get a bad one, it pisses you off to no end. I am on the fence about them as a company, but love thier products that are built well. It is a love/hate relationship really. If they just had a good QC dept. they would be the kings of Tac blades. I am sure thier sales would soar then. Oh well. Oily I am sorry to hear of your problems. I know you from the other forums for a long time and know you are an avid supporter and have been for a long time. It sucks to see when guys like you are totaly let down.
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USAFSP, thanks for your remarks. I agree with all of them. Here's an update:

After Strider got the knife back they sent me an email stating that they could fix it easily but I'd have to pay the $15 because they said the knife looked used. I assured them it was brand new but they stuck to their guns and said it was used so I needed to pay shipping. (Mick later went so far as to say it looked like I dragged it behind my car which I understand to be an exaggeration but it's funny what he thinks of his own brand new knives.) The funny thing is that I didn't bring up the condition of the Ti in my initial email to Strider because I've been lulled into accepting "Stridermarks" on thier folders. I just wanted the other issues fixed until they brought up the dings and such and were using it as their reason for me having to pay more for shipping. I even shipped it in one of my Strider Custom bags so it wouldn't get any more dinged up in the ziplock that Strider sends knives out in.

I was then going to repost this same thing over at JD but I didn't want to sound like a pissed off ex girlfriend so I went straight to the horses mouth so to speak and posted my experience/frustration over the knife in question at the Badlands forum. This was not to anger anyone, it was to let others know my frustration. I got a couple of decent replies before Mick replied alluding that I was a liar and that I was trying to pull a fast one for a new knife. I calmly restated that it was new and was basically told I was a liar again. (and no, the word liar never came up but it was fairly obvious what Mick's point was) I assume Mick then talked to the dealer I got it from and found out that I was indeed telling the truth about the whole thing and he apologized and offered to make it right but, at that point, I just wanted my money back. Which BLG got for me.

What makes me sick about all this is I love my personal current lineup of Striders, they either came right or I've already gotten them serviced, but after the way I was immediately treated I want to sell them all. Which sucks cuz it's all I carry really anymore. But... I dread ever having to send any more in for service. And yes, Mick did apologize, but after the way he was talking about me before he found out that I was telling the truth truly put me off to all things Strider.

Sooooo, in the end, I got my refund and sent it to a guy for an Elishewitz TAD Dauntless which is the only custom knife I ever felt bad about selling afterwords. And I still won't be buying any more Striders.

ps. I've been waiting a week to update this so it may have come out a little jumbled. Let me know if you need any clarification and I'll try to do so. Hope this makes sense.
 
Maybe I'm simple minded, but the way the Strider team treats customers and forum memebers plus their poorly made knives, makes me wonder why anyone would buy one. I'll admit, their designs are great and intriguing, but the execution of those designs and the rude liars behind the company have kept my money in my pocket for the past three years. Almost bought a buck-strider, since I know the buck's are decent folk, but the thought of Mick getting any of my cash, even only as a royalty, kept my money in my pocket again.
 
Thanks for sharing your remarkable and sad story.

I suppose we'll never know if the example of the lock is spec or not.
 
I own an SMF and it's 100% fine from day 1. It is also the first and last Strider knife I will ever purchase due to various complaints I've read on here and other places, and a from a few local people that bought them as well. The chance of getting bad QC or a bad attitude from people when you do complain just isn't worth it. Couple that with Mick's lies, etc and you have one company I just couldn't stomach doing further business with.
 
OilMan said:
After Strider got the knife back they sent me an email stating that they could fix it easily but I'd have to pay the $15 because they said the knife looked used. I assured them it was brand new but they stuck to their guns and said it was used so I needed to pay shipping. (Mick later went so far as to say it looked like I dragged it behind my car which I understand to be an exaggeration but it's funny what he thinks of his own brand new knives.)
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Even if the knife was used, how would that account for that apparently poor lockup you show in the pic?

:thumbdn:

cheers
 
What I found interesting about your situation is the thread on badlands. When Mick implied you were a liar, then all the groupies immediately jumped you and blasted you. When Mick said OOPS, you were telling the truth, those people STILL blasted you and made it out to be your fault. Amazing what idol worship can cause people to do.
 
I fail to see what the attraction is buying overpriced knives made by arrogant and condescending people.
 
sak_collector said:
What I found interesting about your situation is the thread on badlands. When Mick implied you were a liar, then all the groupies immediately jumped you and blasted you. When Mick said OOPS, you were telling the truth, those people STILL blasted you and made it out to be your fault. Amazing what idol worship can cause people to do.
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Just think what would have happened if I had called anyone there what they were calling me.:o
 
I'll keep this short and simple. I bought a brand new SNG a few months back it took me 5 minutes to open it, play with it, and wrap it back up to ship it off for a refund. The lock would slip off the tang completely when squeezing the knife. it's funny when it comes to knives there are no second chances with me. I only have to get burned once, never again.
 
It's called Strider roulette. You never know what you will get. Why put up with it is beyond me. I give this thread one more day before we are attacked by the cronies from Badland forums.
 
Larry B. said:
It's called Strider roulette. You never know what you will get. Why put up with it is beyond me. I give this thread one more day before we are attacked by the cronies from Badland forums.
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This really isn't about the forums so I hope it doesn't go that way. If you check it out a lot of people there were very decent about it.:thumbup:
 
sak_collector said:
Thats true, plenty of decent ones...but the minority loud mouths kind of took over.
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Well, that's the way of things generally. It happens HERE certainly at times. I'm not one of the people who will patrol forums to make sure nothing bad is said about a favorite product. I have a Strider, and its a very good knife. I love having it. Does that mean there aren't duds? nope. Just happens like that. I WILL say, though, that how can a company (I'm talking about ANY company here) be sure that "character marks" aren't there on a new knife when you ship the knife in a baggie?

I gotta say, if there's a point you can pick with the Strider, product packaging would be it. Even Kershaw manages to include a zippered pouch on their high end knives.

As for the attitude, I find some of it to be over the top; but it is what it is. The point for me is that Strider- when you get a good one- is a superior product. People buy superior products from absolute pricks all the time. It happens with cars, watches, and all sorts of luxury items. Now, do *I* think someone who wants to sell to people should be a prick? No. It happens though; and people still buy those products because as much of an a--hole as the guy selling might be the product is still a good one.

Edited: to fix some minor things, and to clarify that I do not think Mick or Dwayne are a--holes, I'm just stating a general fact of life.
 
Not to mention you can buy a "high end" Kershaw anodized titainum S30V framelock with AO for less than half the price of a Strider...and yes, it does come with a zipping leather pouch.
 
I just wanted to say… Thanks very much for sharing your experiences with us, OilMan. It probably takes more than a little bit of fortitude to act like a gentleman in your circumstances. :thumbup:
 
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