- Joined
- Dec 3, 2003
- Messages
- 93
Hello,
It must have been January 2004 that I bought my first "high quality" knife: a Benchmade Mini Griptilian. I openend the blue box and I was surprised with the sharpness and sturdiness of this little folding knife. This Mini Grip spend a couple of years in my pocket as an EDC. No need to mention it was used and resharpened often!
After nearly 10 years of use, the knife blade is still in good condition (it lost 1 or 2 mm in width), the plastic scales are worn but still have a lot of life in them and the pocket clip looks good!
Fast forward to 2012, the pocket clip screws and one of the screws that fix the plastic scale to the steel liner wore out. I emailed BM customer service and explained them that I had this knife for almost 8 years and that a couple of screws had worn out due to periodic assembly/disassembly. I was not hoping for a warranty, I asked for a goodwill gesture.
To my surprise, they shipped me a complete set of screws and a new pocket clip for my knife! Talk about great customer service! Thumbs up BM! :thumbup:
My conclusion: the mini Grip is a superb EDC knife and BM stand behind their products! Heck, I even bought a spare griptilian... but I doubt mine will ever wear out!
Regards,
Davy
It must have been January 2004 that I bought my first "high quality" knife: a Benchmade Mini Griptilian. I openend the blue box and I was surprised with the sharpness and sturdiness of this little folding knife. This Mini Grip spend a couple of years in my pocket as an EDC. No need to mention it was used and resharpened often!
After nearly 10 years of use, the knife blade is still in good condition (it lost 1 or 2 mm in width), the plastic scales are worn but still have a lot of life in them and the pocket clip looks good!
Fast forward to 2012, the pocket clip screws and one of the screws that fix the plastic scale to the steel liner wore out. I emailed BM customer service and explained them that I had this knife for almost 8 years and that a couple of screws had worn out due to periodic assembly/disassembly. I was not hoping for a warranty, I asked for a goodwill gesture.
To my surprise, they shipped me a complete set of screws and a new pocket clip for my knife! Talk about great customer service! Thumbs up BM! :thumbup:
My conclusion: the mini Grip is a superb EDC knife and BM stand behind their products! Heck, I even bought a spare griptilian... but I doubt mine will ever wear out!
Regards,
Davy