• The rules for The Exchange can be found here. Please read and follow them. Stop using Paypal Friends & Family and follow our best practices to prevent getting ripped off or having a bad deal.

Bad "Unregistered" Rockstead knives: Your warranty is VOID.

brownshoe said:
Yes.

Sometimes people believe they make great knives but they hate dealing with nit picking OCD knife owners.
Click to expand...

Therein lies the problem, "believe". They should "know" that their steel and HT are good and not just "believe" that it is. It has been my understanding from the study that I have done that a knifemaker should break the first knife to examine it so that they "know" for a fact that the steel and HT are good. That way they don't have to just "believe" that it is.
But that doesn't have anything to do with nit pickers. I would ignore them because the OP is the only person that has the right to nit pick. But if the steel and HT are good, they will be good no matter who owns the knife. IMHO
 
000Robert said:
Therein lies the problem, "believe". They should "know" that their steel and HT are good and not just "believe" that it is. It has been my understanding from the study that I have done that a knifemaker should break the first knife to examine it so that they "know" for a fact that the steel and HT are good. That way they don't have to just "believe" that it is.
But that doesn't have anything to do with nit pickers. I would ignore them because the OP is the only person that has the right to nit pick. But if the steel and HT are good, they will be good no matter who owns the knife. IMHO
Click to expand...
I highly doubt that their warranty has anything to do with their products being badly heat treated or built, at least in the case of Rockstead. More likely, they simply want to avoid having to warranty as many knives as possible, and limit the number of cases where they have to work on returned knives and how much/what type of work they end up doing on said knives.

It's not always about knives being bad by design or by manufacturer's choice - production is never perfect. 1 out of 100 or 1000 will probably have some form of flaw, or it might be damaged by the user. In either case, they're just trying to shift responsibility away from themselves as much as possible.
 
Lance Leon said:
I highly doubt that their warranty has anything to do with their products being badly heat treated or built, at least in the case of Rockstead. More likely, they simply want to avoid having to warranty as many knives as possible, and limit the number of cases where they have to work on returned knives and how much/what type of work they end up doing on said knives.

It's not always about knives being bad by design or by manufacturer's choice - production is never perfect. 1 out of 100 or 1000 will probably have some form of flaw, or it might be damaged by the user. In either case, they're just trying to shift responsibility away from themselves as much as possible.
Click to expand...

I understand it to a point. I have seen brand new parts fail, people with oil smoke blowing from the tailpipe expecting a tune-up/oil change to make it pass inspection, and a guy haggling with a hotel manager for 2 hours for a discount. So I know how some people are. :)
 
Lance Leon said:
It's not always about knives being bad by design or by manufacturer's choice - production is never perfect. 1 out of 100 or 1000 will probably have some form of flaw, or it might be damaged by the user. In either case, they're just trying to shift responsibility away from themselves as much as possible.
Click to expand...
At Rockstead's price point there shouldn't be any flaws, and their knives should be able to cut a car in half, then chop down dozen of trees and still shave afterwards...
 
I believe for life means as long as Busse is open and in business they will replace it or repair it. I Believe Busse has stated that he hasn't ever denied a warranty. That's impressive considering the one guy shot his with high powered rifle and it destroyed it but they still fixed it.
 
Busse? I thought this was a Rockstead thread?
 
Smiling said:
At Rockstead's price point there shouldn't be any flaws, and their knives should be able to cut a car in half, then chop down dozen of trees and still shave afterwards...
Click to expand...
Indeed, the performance of Unobtainium should be spectacular. :thumbsup:
 
Sharp & Fiery said:
Busse? I thought this was a Rockstead thread?
Click to expand...
I think they used Busse as a good example...
You can also use ESEE as a good example...
Majority of manufacturers have way better warranty, despite the prices.

If you buy something premium, you want to be treated well as a valuable customer, but not everyone thinks like that I guess.
 
Smiling said:
I think they used Busse as a good example...
You can also use ESEE as a good example...
Majority of manufacturers have way better warranty, despite the prices.

If you buy something premium, you want to be treated well as a valuable customer, but not everyone thinks like that I guess.
Click to expand...

Hey S Smiling , I do realize whats going on here. Haha. Just making a funny. There are tons of companies with amazing warranties, just not sure if we should be turning the thread into a “busse is best” or “esee is best” or “CRK is best“ thread.

It is at least the second time the “Busse” name has been brought up in a Rockstead thread.
 
Sharp & Fiery said:
Hey S Smiling , I do realize whats going on here. Haha. Just making a funny. There are tons of companies with amazing warranties, just not sure if we should be turning the thread into a “busse is best” or “esee is best” or “CRK is best“ thread.

It is at least the second time the “Busse” name has been brought up in a Rockstead thread.
Click to expand...
I see your point my friend :)

There's no clear best out there I'd say.
But warranty wise... Rockstead is far from the best.
 
You must log in or register to reply here.
Back
Top