victorianox warranty info

S

socintel

Joined
Feb 11, 2005
Messages
500
HI
I currently have a victorinox swisschamp and the red plastic side cover
broke. :( I was just wondering if this is covered by the warranty.

By the way this is my first post. I've been visiting this forum for a while
now but just recently became a member.And I just wanted to say the
info on this site is great !!! :)

thanks,
socintel
 
I don't think the handle scales are covered under the victorinox warranty. If you want to just get them replaced it should be fairly easy and cheap to buy a set online. A perfect opportunity to make some nice wood scales for it, which is a lot easier than you may think. Either way, welcome to the forums, I'm sure you'll find a solution to your problem somewhere here.
 
Thanks for the info Iwantyourskull. :)
You (or anybody else) dont by any chance have a recomendation as to where I can purchase them?
 
socintel said:
recomendation as to where I can purchase them?
Click to expand...

If you are in the USA - the official US Victorinox website is SwissArmy.com and this is what their FAQ says:

QUOTE:
Q. Must I send my knife in to have the scales, toothpick, tweezer, and scissor spring replaced?
A. No, you can purchase all of these right here. To learn how to replace scales and scissor springs, contact our consumer service department at 1.800.442.2706. -SA
UNQUOTE

ref: http://swissarmy.com/service/kb_cat.cfm?cat_id=13#42

--
Vincent

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