I really hope that the new ownership has solid intentions in not only making Cold Steel successful and profitable for themselves, but also successful in keeping it's brand's loyal supporters happy.
With that said, I have to admit that my gut feeling is that it all looks too similar to the situation that happened to Remington, Bushmaster, Marlin, New England Firearms, Tapco, and a bunch more big names bought out by a single big investment firm.... Some of those names eventually wound up going DoDo bird, while the the remaining brands wound up on the Bankruptcy Court' chopping block.
There is a lot of product out there done by Lynn Thompson' company, and one of the ways that a new ownership can start off in showing it values the brand's loyal following, is to show that they have not been forgotten. How they handle the warranty situation can be a part of that.
As the poster above mentions, a Representative being on this board could also be a good way of getting the word out that the original customer base matters to them, and that has not occurred.
We shall see, but I still got a feeling that the Remington Firearms saga may be the situation that will unfold here too.