Was in Golden Co. Yesterday.

jdswitters · Oct 21, 2023

Despite living an hour and a half away I have never been to Spyderco until yesterday.

I have a dragonfly salt in H1 and it has been my go to adventure knife. On a 7 day raft trip in April on the San(d) Juan I got pinned up against an ammo can on some rapids and bent the clip out in so many directions it wasn't clipping any more.

When I got home I went to remove the clip and stripped it the t6s. Crap.

So the knife went with me to golden on my way to watch my niece play volleyball against Regis.

I just wanted to ask if they knew how to get the screws out? They have a full work station in there and after telling my story they took the knife to spa town. In 20 minutes they had the screws out, the clip replaced, the pivot taken apart, cleaned and oiled. and then sharpened! At no charge!

Supreme service, the old beater is smoother and sharper than it was new.

jmh33 · Oct 22, 2023

jdswitters said:
Despite living an hour and a half away I have never been to Spyderco until yesterday.

I have a dragonfly salt in H1 and it has been my go to adventure knife. On a 7 day raft trip in April on the San(d) Juan I got pinned up against an ammo can on some rapids and bent the clip out in so many directions it wasn't clipping any more.

When I got home I went to remove the clip and stripped it the t6s. Crap.

So the knife went with me to golden on my way to watch my niece play volleyball against Regis.

I just wanted to ask if they knew how to get the screws out? They have a full work station in there and after telling my story they took the knife to spa town. In 20 minutes they had the screws out, the clip replaced, the pivot taken apart, cleaned and oiled. and then sharpened! At no charge!

Supreme service, the old beater is smoother and sharper than it was new.

That’s Great!!
Kudos Spyderco!!
John

sgt1372 · Oct 22, 2023

I'm SO glad that I don't live only 90 mins away from Golden. LOL!

3fifty7 · Oct 22, 2023

Great to hear, I hope to go by on my next trip out to the midwest.

cabfrank · Oct 22, 2023

Really cool. You managed to escape without a new purchase? That 20 minutes would have been dangerous for me.

Get to the Point · Oct 24, 2023

jdswitters said:
Despite living an hour and a half away I have never been to Spyderco until yesterday.

I have a dragonfly salt in H1 and it has been my go to adventure knife. On a 7 day raft trip in April on the San(d) Juan I got pinned up against an ammo can on some rapids and bent the clip out in so many directions it wasn't clipping any more.

When I got home I went to remove the clip and stripped it the t6s. Crap.

So the knife went with me to golden on my way to watch my niece play volleyball against Regis.

I just wanted to ask if they knew how to get the screws out? They have a full work station in there and after telling my story they took the knife to spa town. In 20 minutes they had the screws out, the clip replaced, the pivot taken apart, cleaned and oiled. and then sharpened! At no charge!

Supreme service, the old beater is smoother and sharper than it was new.

Now that's customer service. Props to Spyderco, yet another reason to like them.

jdswitters · Oct 25, 2023

cabfrank said:
Really cool. You managed to escape without a new purchase? That 20 minutes would have been dangerous for me.

I spent most of the twenty minutes talking myself out of what would be my third dragonfly, green zome. Still not convinced I made the right decision.

sodak · Nov 1, 2023

It's been years since I've been there, I live about 30 min away. Always fun, except for my wallet. They used to have a large chunk of steel from a building which collapsed in 9/11 with a nice placard. I'll have to go back to see if it's still there. Patriotic company with quality products. What's not to like?

Insipid Moniker · Nov 1, 2023

That's awesome! Reminds me that I need a Lil Native Wharncliffe. For....some reason or other.