- Joined
- Dec 13, 2008
- Messages
- 2,985
I cant count the times this has happened to me..Especially in fields were the buyers don't have as good of an understanding about steels/heat treat etc as knife collectors often do..
Starts out ...
Buyer: Your stuff is forged?
Us: All these tools are yes..
Buyer: That's good, this "big name maker" said that forging compresses the steel putting more carbon into a smaller area making it cut better than a *grinded* out chisel.The more you forge it the better it is they say.
Us: *silently in my head I say uuuugggghhhhh*...Well friend let me explain this to you....
.
Well as dumbed down and as polite as you can get it and you still end up with either an befuddled customer or an upset one because you just kicked the sacred cow by telling them that this is untrue,etc and trying to explain why..
I understand an uneducated customer not knowing and getting sucked in but I don't understand a producer still trying to use such
claims to sell product..
Starts out ...
Buyer: Your stuff is forged?
Us: All these tools are yes..
Buyer: That's good, this "big name maker" said that forging compresses the steel putting more carbon into a smaller area making it cut better than a *grinded* out chisel.The more you forge it the better it is they say.
Us: *silently in my head I say uuuugggghhhhh*...Well friend let me explain this to you....
.
Well as dumbed down and as polite as you can get it and you still end up with either an befuddled customer or an upset one because you just kicked the sacred cow by telling them that this is untrue,etc and trying to explain why..
I understand an uneducated customer not knowing and getting sucked in but I don't understand a producer still trying to use such
claims to sell product..
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