The right air invironment is the only real way to keep wood from cracking.
Maybe she can set up one room as a properly climate controlled storage area to place all of her knife shipments in. That and a quick application of some Guardsman furniture polish to the handle (has no silicones) just before she ships them out, should take care of most of here current issues.
Guardsman comes in ready mixed forms and as a concentrate. I prefer the concentrate. Half water, half concentrated solution is the norm for furniture application, but I would recommend mixing 2 parts concentrate to 1 part water for something like what we are discussing here. The application should be done with this and a soft cloth dampened in this solution (old t-shirt is fine). It should not be a drenched cloth, just nicely dampened in the solution.
I've been using Guardsman furniture polish for about 17 years and absolutely think highly of it. I started wood refinishing when I was about 22-23 years old (will be 40 in a couple of weeks). The company I worked for at that age was a firm called Warwick Archetectural Woodwork Refinishers, and I learned all aspects of refinishing and maintaining wood. I
worked about 6-7 years with them, and just continued after that to keep wood part of my personal life.
Again, climate control is the key.
By the way, Guardsman was all we used back then, and we always polished each piece with Guardsman before shipping them back out.
Here's a way it's looked at from a museum artifact preservation point of view:
A popular misconception concerning the proper care of wooden furniture is that wood becomes "dry" and needs periodic "feeding." Once cut from the tree, wood does not eat and cannot be "fed." Moreover, unless fungal microorganisms have destroyed the majority of the cell walls, wood never ceases to absorb or lose moisture, so it can never be said to be too "dry." Even wooden objects from tombs of Egyptian pharaohs still have the capability to expand and contract in response to changes in humidity.
The perceived dryness on a piece of furniture is usually a condition of the finish, wherein it has become crackled from age, where shrinkage of the film of finish may have resulted in its cleaving from the wood, and the aged finish is generally covered by a layer of embedded dust. Treating the "dry" wood with an oil can have either of two adverse effects. If the oil is a drying oil (pressed from any nut or seed such as linseed, tung, walnut, or any other plant), as it dries it forms a film by the oxidation and cross-linking of its components. Unfortunately, the process doesn't stop when the film is hard but still clear. The oil continues to oxidize and cross-link, eventually becoming dark, soft, gummy, and very difficult to remove without damage to the original finish. If the oil is a mineral oil (a distilled fraction of petroleum), it will never dry, but can penetrate into the wood through microscopic fissures in the finish, causing dark streaks. Again, the solvents necessary to extract mineral oil from wood are harsh enough to remove original finish and may even remove some of the wood's natural color. Most pump or spray polishes contain drying oils or, worse yet, pure silicone, which cannot be removed with any solvent known to science. Oil soaps contain detergents that may be too harsh for an aged, original finish, and they intentionally leave a film of drying oil. Since the intent of any polish is to brighten the surface of a finish (the polish fills in microscopic scratches and fissures in the finish, temporarily restoring luster and clarity), one wants to use a polish that does not darken and that is easily removable. The best alternative to commercial furniture polishes is a good grade of paste wax. One can buy a can of furniture wax (e.g., Renaissance Wax or Goddard's), but the average paste floor wax (e.g., Johnson's, Behlen's, Butcher's Bowling Alley) contains excellent plant and animal waxes at a fraction of the cost.
The above information was copied from the following link, which has more preservation facts:
http://dhr.dos.state.fl.us/museum/collections/artifacts/acs2/
Hope this may offer some help