- Joined
- Feb 5, 1999
- Messages
- 1,068
I recently received a foreign order for a custom knife from Ahan Hanantya, sinyoahan@gmail.com. Billing address, shipping address, cardholder info all matched, CVV number was there. No request for a break on shipping, customs declaration or anything else. I checked with my card processing company,twice, who was much less than helpful. Having been scammed once several years back, I knew what flags to look for and they were not there. Even exchanged a couple of emails with the customer about shipping. That was Feb 8, 2012.
Today I get the charge back. It's a fraudulent transaction on a valid card. The card was issued in Toronto, the place the knife got shipped is a Hong Kong address.
Talking with my card processor today, I was told that there are other red flags, none of which were mentioned by the processing company on my 2 calls prior to shipment. If the AVS code in the transaction is anything other than a Y, be very careful. If the shipment is outside the US then the seller is automatically at risk. For those of you who want to know why so many are reluctant to ship outside the US, it's because the seller is always at risk outside CONUS.
I'm as frustrated with my card processor, EPIC, was called Chase/Paymentech as I am with the crook.. The gal this morning told me to ask the questions that I already did. They wouldn't answer them then, why now, other than the chargeback fees they get?
The shipping address is Hong Kong, although it's actually Indonesia. The postal program accepted it as a Hong Kong and printed the address out as valid.
The bottom line is that I'm out the knife and have a $383 charge back.
Never again will I take an order from that part of the world. I figured they couldn't all be crooks. My bad.
I urge all of you to avoid Ahan Sanantya, and anybody with an Indonesia or Hong Kong addy. Also, discuss with your postmaster which method of shipping will show who picked the package up from customs. It appears that the crooks have gotten more sophisticated and less greedy.
Gene
Today I get the charge back. It's a fraudulent transaction on a valid card. The card was issued in Toronto, the place the knife got shipped is a Hong Kong address.
Talking with my card processor today, I was told that there are other red flags, none of which were mentioned by the processing company on my 2 calls prior to shipment. If the AVS code in the transaction is anything other than a Y, be very careful. If the shipment is outside the US then the seller is automatically at risk. For those of you who want to know why so many are reluctant to ship outside the US, it's because the seller is always at risk outside CONUS.
I'm as frustrated with my card processor, EPIC, was called Chase/Paymentech as I am with the crook.. The gal this morning told me to ask the questions that I already did. They wouldn't answer them then, why now, other than the chargeback fees they get?
The shipping address is Hong Kong, although it's actually Indonesia. The postal program accepted it as a Hong Kong and printed the address out as valid.
The bottom line is that I'm out the knife and have a $383 charge back.
Never again will I take an order from that part of the world. I figured they couldn't all be crooks. My bad.
I urge all of you to avoid Ahan Sanantya, and anybody with an Indonesia or Hong Kong addy. Also, discuss with your postmaster which method of shipping will show who picked the package up from customs. It appears that the crooks have gotten more sophisticated and less greedy.
Gene